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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Thank you Latest reply by Huma0

I had a guest show up and be very angry saying there was no pool at the time they booked months earlier there were photos of a pool but I had taken it down and took it out of the amenities. They were angry and I was trying to come to a resolution but Airb... Latest reply by Anonymous

I don’t know what else to do for this situation. We own a condo on the second floor of an older condo building/complex. We did some renovations about 2 years ago with new floors, paint etc. The owners of the unit below us are constantly messaging me abou... Latest reply by Amanda660

Is it common to ask guests to do the laundry before they check out? Latest reply by Anne11830

Do any UK holiday cottage owners have EV chargers available for guests use and how easy are they to get installed and what do they cost to run are there standing/ maintenance costs payable to the unit providers are the y used by guests im not wanting to m... Latest reply by Geoff429

I have a guest staying for a whole month. She notified me that the AC was not working. The next morning I had a company come out and take a look. I needed a new part and he had to order it and than came a few days later to repair it. For the time being I ... Latest reply by Gillian166

Hi everyone! We have been hosting for just over a year now and have a strict no pets rule. We have noticed on our exterior cameras that our current renters have brought a dog with them. What do we do in this situation? We are obviously not happy. Any help... Latest reply by Becky-and-Jared0

Hi all.This is a first for me (but seems to becoming more common). Had my guest start their stay for the long weekend and contact me this morning saying the entire group was leaving because of air quality. Smoke is blowing up into Oregon from the Californ... Latest reply by Helen2764

Hello! We are new hosts on Airbnb and so far we have really enjoyed it! If you follow personality types, I am a 2 on the enneagram and a Blue on the color code, so hospitality is VERY important to me. I make sure my guests have everything they might need ... Latest reply by Anonymous

Hi all I need help please. I had guests show up 1.5hrs before check in. Cleaner wasn't finished and had left to get supplies. In the meantime they let themselves in and took keys. When she returned she was locked out. I sent them a message letting them kn... Latest reply by Siobhan103