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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

One of my past guests, a week after he left, wrote to me saying that he would write a very bad review for my Airbnb if I didn't refund more than 70% of his stay. He wrote a long list of things that were wrong with the apartment, but he never contacted me ... Latest reply by Robin925

Hello community! Need some advice here! We currently have a couple staying in our basement Airbnb and they booked instantly for a 3 month stay. We’re a month into the booking now and the couple has been gone for the last week. We live upstairs and my wife... Latest reply by Quincy

 Hi everyone,my listing is new and I really want to stand out in my area where there’s quite a few similar options to mine. Please help me improve. Thank you so much! https://www.airbnb.com/h/sjmodernfarmhouse ~ Phi Latest reply by Debra300

Hi All I have been a host with Air B N B for more than two years and have had a number of stays . Off late I see that the so called Customer Care team is there just for the guests . I have a horrible experience of a guest who has blatantly lied about m... Latest reply by Sammi32

Hello folks,I am hoping you guys can comment on whether you've experienced the following:As a bit of background I have been hosting for 5 years and have hosted many guests and achieved superhost status 19 times in a row. Things have been going well and I... Latest reply by Helen3

I am going into year 3 of hosting and 99% of the guests have been great. My last group upon leaving left a garage full of garbage, damage to towels & blankets (which I look at as normal wear & tear) but the kicker was they were setting fires on our cedar ... Latest reply by Heather1086

Any experience with ABB on collecting for a guest charging pay-per-view content. Got a $60 charge for a fight during a stay, was not aware of it until I received the bill. The TV box is locked according to "XFinity" from purchases, but somehow they said... Latest reply by Anonymous

The apartment above does Airbnb, and the guests always drag the furniture constantly which makes some noise every time they move the table, chair or whatever. I have put some notes on the door several times to ask them to install felt skids but it seems t... Latest reply by Meg1493

Why was my checking account deleted from the payout methods? And why can't I add it back Latest reply by Gordon0

Please how frequently have you purchased a new mattress for guests beds? Latest reply by Rita2164