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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Is this an obnoxious request or am I being insensitive? I do not allow smoking anywhere on my property. There is a covered all weather porch with seating and even a TV and a yard. I can understand if they asked to smoke there. Put inside the house? Why ca... Latest reply by Cathie19

Am I supposed to laundry the guests linnen and towels while they live here? Latest reply by Ryan2352

***UPDATE ON HOST GUARANTEE-ish PROGRAM*** After I sent invoices, photos, videos, police reports, screenshot of messages with the guests, screenshot of messages from the neighbours, etc. and over a month of promises and ' don't worry', I received an outra... Latest reply by Ian611

Hello The guest booked my room for 2 nights. Prior to her arrival i messaged her about the check-in details saying that the check-in window closes at 9pm and the lockpack code will expire. I waited until 10pm then i left the flat as i had to travel somewh... Latest reply by Anonymous

I have a difficult guest. He has been complaining since arrival and he broke the door and said it was broken before he came, probably by the last person. The lady that left this morning was a minister and had no problem with the door. Now I have gone back... Latest reply by Jenny1110

Has anyone had trouble with potential guests trying to book over the Halloween weekend? I totally understand trying to prevent parties, but I have had a 2-night minimum for a long time and now a guest is trying to book the two nights over the weekend an... Latest reply by Colleen253

I would like to register payout methods under Bank Transfer, but I encounter issues that the account holder legal name exceeded. How to deal with that?

It just happened to night guests arrived at Friday night 2AM, who had reserved for Saturday night, asking the permission to arrive between 12PM and 1AM. On which I agreed. They sustained that they were comunicating to me that they would arrive on Friday ... Latest reply by Ynse-Yke0

Here's the dilemma, You run an AirBnB in a city that is either small or might see some of the same travelers. A guest arrives at your property, leaves the room a mess or steals a towel and you rate them 3 stars, while the guest rates you 5-stars. Later on... Latest reply by Mark-and-Gabriela0

Hello All- I was looking for some advice! We just recently (Dec. 2019) started hosting our whole home. WE have had a collection of wonderful guests however, recently had several guests leave the home trashy- (literally with bags of stuff everywhere), move... Latest reply by Helen3