Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

my listing is new and the first few reservations the pricing was correct, but now suddenly when a guest searches they see my listing price is crossed out and a lower price is listed. I can not figure out to fix this. I went back to edit my pricing and pu... Latest reply by Colleen253

I have a situation with my listing I do not allow pets, such as household pets, Dogs, cats ect. this is a small ranch type setting and I allow horses. I have accommodations for owners to bring their horses for a fee, My problem is there is no where to pu... Latest reply by Mike-And-Jane0

Got screwed during Hi season renter canceled 2 days before check in saying they been exposed to Covid . That’s not my fault they were in a big group of people and someone in there group contacted Covid. not finding Airbnb customer service very knowledgeab... Latest reply by Branka-and-Silvia0

I've since replaced everything she complained about - new fridge, internet modem - and some she didn't, new floors, all new linens. Some stuff she just did not read instructions or hated for a reason, I don't really understand. So she wrote a huge missiv... Latest reply by Sarah977

Hi, My name is David and I am a student of Maastricht University. I have created an application that provides cleaning services to airbnb's and would like to know more about the opinion of airbnb owners. What the application provides is 2 things: ... Latest reply by Sarah977

We are still in our first 2 months of hosting. Overall we have had VERY pleasant guests and have had fun with hosting. We have 3 listings and are wondering what time other folks stop messaging guests back at night? The past two weeks we have received 75% ... Latest reply by Sonya81

I am in a studio in Harlem Spanish and the studio does not have the infrastructure that I paid. For example heat is off, shower is not hot, there is not a blanket in the room. Absurd situation. OI am trying to connect Airbnb and people from Outpost bu... Latest reply by Martha870

Hi, someone paid me and I just setup my paypal and verified host account, when cn I claim the payment? Latest reply by Emiel1

Hi Everyone, I am new to this community and first time Airbnb host. I just listed my property in March in beautiful Muskoka region of Ontario, Canada. Here is my Airbnb listing - https://airbnb.com/h/antilliacottage So far I have had a great response wit... Latest reply by Ng32

Hello, I am a new and nervous host in Canada. We are renting out our ski chalet over spring, summer and fall. We have purchased an igloohome lockbox. i have linked it to my Airbnb account. My only question is why does it issue two access codes for guests?... Latest reply by Hilary241