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I rent a whole cabin, provide my guests with organic, fair trade coffee ($12/lb) and a variety of teas. I also offer a variety of 3 different kinds of face soap. The last guest didn't stay long enough to drink a pound of coffee but took the whole pound ... Latest reply by Dawn162

When a guest wants to rebook with me it is very difficult for them to find me. Amazon has a "buy this item again" button. Why not a "book this host again" button? Response from Airbnb We are planning to begin the design process on a feature to address th... Latest reply by Kay92

As a part of hosting, I take it upon myself to do a quick walk-through every couple days. I've been doing this since day one. First, I check that they're not home (car isn't in garage or driveway), and then I knock on the door, and then I let myself in wh... Latest reply by Lizzie

Morning Everyone. I am new to this group and I hope someone can help me. I have been hosting now 6 apartments for the owners for the last 10 months and have had fabulous guests and great feedback. Unfortunately I have had that one guest recently that... Latest reply by Christine615

Could some of you more experienced hosts let me know if I should be worried or not? Also, what questions would be appropriate to ask my guest to help me vet this booking - since they appear to have set-up their account just prior to booking my place ( Gvt... Latest reply by Edwin57

Well I feel very disappointed to have my first unhappy guest! She called me this afternoon after her first night in the apartment asking to cancel and refund the reservation. I have a 'strict' reservation policy on my bookings. She claims that there wa... Latest reply by Linda108

Hi, A guy called Jeremy *** is supposed to have 394 Facebook Friends. He asked me to host one of his friends, named Carlos, for a week. I accepted. Carlos asked to pay by bank transfer, and told us it would take a bit of time because his bank was in S... Latest reply by Michelle254

Hi I've just had a booking from someone who's profile pic does not really show the persons face as required by airbnb ..the guest also has no reviews (i've just turned on reviews in guests settings) I'm not sure how to approach this .. i've messaged gue... Latest reply by Charlotte196

As seems to be common with many other hosts, I am finding that guests are quite happy to stay without leaving a review. I have tried a few different things to encourage reviews such as sending guests a message after they leave to notify them that I left t... Latest reply by Vanessa-and-Kurt0

Hosts have fixed check-out times but guests sometimes remain in situ beyond the check out time particularly if they have later flights to catch. I have re-itterated check out times, generously given a couple of hours extension without charge if it's conve... Latest reply by Huaai0