Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi! I had a rental request today, had a lovely message thread going and I sent her a special offer. She's waiting for her husband to come home to complete the booking. In the meantime, I received a request for several of the same nights as #1, and now t... Latest reply by Stephany81

would like to join localhosts club to have know how of the community Latest reply by Alex

Hi I was given 2 gift cards to use to make a booking on AirBnB for a family trip. Why can't I pay the deposit using the gift cards, I want to pay the deposit now using them, and pay the remaining balance when it's due by debit card. Latest reply by Shaun615

Hi, being aware that we only started advertising via airbnb again recently, it seems weird to me that we only had one booking via the platform. Is anyone experiencing the same? thanks for your help Latest reply by Elisa

I have a long term listing.... strict policy... Canada. I have a guest that initially booked to stay 4 months. He is already check in and 2 weeks have past. He decided to cut his trip shorter and leave 29th March. From what I see in future payouts he will... Latest reply by Maria23177

Hello everyone Reviews play a crucial role in shaping both the guest's and host's experiences. They not only serve as a reflection of the stay but also contribute significantly to the overall reputation and trust within the Airbnb community. For ho... Latest reply by Lorina14

Hi hope everyone is doing well . Im just joined airbnb as host from Islambad Pakistan its great pleasure for to join this community . Hope i ll leanr great new things and enjoy my journey with Airbnb. Thank you so Much all of you  Latest reply by Muslim4

An Airbnb email stated that a guest had canceled his 2/17-2/21 visit. However the guest said he did not cancel and intends to travel. how can i speak with a live person to resolve Latest reply by Clarence65

Hi there, I have a conflict on 3/1/25 and would like to find a place for a guest of mine to stay the night.Checkin 3/1/25 at 3pm. Please lmk if you can help us. The closest to Bahama Bay Resort would be great! Latest reply by Helen3

Hi everyone, has anyone had any issues with unvalidated incidents in which guest checked in and decided to leave the next day without prior notification to host and having airbnb refund them when we have a strict cancelation policy? Please let me know you... Latest reply by Rebecca