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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Although I am a host I am posting this as a guest. I have just had to cancel a reservation (after checking in) and leave abruptly due to personal safety concerns (a door to the apartment that didn’t stay latched, we initially didn’t have a key and once on... Latest reply by Joan2709

Is anyone else having issues on this website? I use my credit cards all over the world, all of a sudden on Airbnb. I cannot use my credit cards, I couldn't use PayPal, or I couldn't use Google pay, I'm getting messages like error with Android, or "this pa... Latest reply by Bhumika

Airbnb customer service is shocking – Missing £100 from my gift cards, and they called me “Ms Man Chicken”!Hi everyone, I really need to share this awful experience I had with Airbnb recently. I’m feeling really angry, frustrated, and honestly… disrespect...

Hello! - hope you all guys are well and healthy! - we had an issue with guests who requested compensation - we were offering solution, getting replied only after a day! (having screenshots) by guests - guests finally involved Airbnb support, who requested... Latest reply by Bhumika

If you have any recommendations for MCS friendly or non scented / fragrance free airbnb listings please let me know. I'm creating a list for a MCS group and wanting to share it. Many people on that site or looking for places to stay but its incredibly di... Latest reply by Bhumika

Can someone sort this issue.. There are numerous users with the same problem.. The app is useless without this ..Please get this sorted .. Latest reply by Bhumika

Hi, I have a 2 week booking, do guests expect me to wash and change their own bedding/towels etc or should I be offering to do that? I had assumed that a longer booking would be on a short term let basis not a hotel basis. ThanksJ Latest reply by Elisa

How can I boost my business for visibility. Latest reply by Elisa

I checked out of an apartment in Glasgow after a 3 night stay with my husband and 2 daughters on 3/7/25 for my daughter’s graduation. We loved the apartment & had good communication with the host. I whatsapped him on departure as requested to let him know... Latest reply by Aisling63

I’d like to report a fraudulent behavior of a guest. Sadly to this day Airbnb’s hands are tied to take any action on their side. I’ve sent the guest a letter urging him to pay within 8 days. Afterwards I’ll take legal action against him. Latest reply by Joan2709