Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We have been marked down 3 or 4 times for our location - in one instance as not being "challenging", in another with no explanation. In our introductory description we have homed in on the fact that we are in a peaceful location in vineyards, ideal for ... Latest reply by Julia5553

Hello everyone or anyone, I’m trying to book an house on Airbnb using gift card balance. So My gift card balance lowers the the price of the house on the initial payment. But when I tried to pay the remaining balance with my chime card, it does not go thr... Latest reply by Alex

Hello everyone! Just wanted to share my experience (frustrations) with you guys as I know many of you have been going through the same situation as me. I am a superhost in London, been working hard to give my guests a very satisfying experience and I've b... Latest reply by Tara0

can any one help me or guide [Content edited by OCM] Latest reply by Elisa

We recently went on a family trip and booked everything well in advance through Airbnb. The reservation was confirmed, everything was set, and our kids were excited.But then, out of nowhere—and at the very last minute—the host cancelled our booking.We wer... Latest reply by Lukas454

I was supposed to travel to Tel Aviv recently but had to cancel the trip because airspace was closed during the Israel-Iran War and there were missiles landing in the city. The Major Disruptive Events Policy says that when "large-scale events prevent or ... Latest reply by Nathaniel198

Let’s help each other to get more reservations. Latest reply by Emilie

a waste of time. Get rid of them. A code to the phone associated with account is sufficient. Latest reply by Emilie

I would love to see the calendar note feature come back. It is a critical tool for scheduling. Latest reply by Emilie

Hi Good Afternoon, Latest reply by Rebecca