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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hi everyone. I'm fairly new to Airbnb. I've really enjoyed being a host and have had a few not so great experiences but none as bad as this one- I recently had a guest book for 4 nights with 5 guest on the reservation. The guest showed up with +4 (which t... Latest reply by Laura2592

We've been hosting in Hawaii for several years, and we've used Airbnbs around the world. As a guest. I have a pet-peeve: Last minute communication of address, driving instructions, and the code to unlock the door (or key location). I know many places arou... Latest reply by Laura2592

I returned home on Monday night to find my guests left my home in a shambles. Thankfully the cleaning lady had attended to the muddy floors, dirty dishes and oily kitchen. She did not, however open the closet or go into the basement or repair the furnitur... Latest reply by Maria14879

I need some help. I've received a couple of reviews about how the outside of my apartment building is less than desirable. I totally agree with the comments and I've tried to spruce it up a little but I'm not sure how I can explain this to guest before/af... Latest reply by Ryan2352

If something is meant to stay in place and can possibly be moved, we bolt it to the ground. Period. Examples include but are not limited to: All bedside tables, all sofa end-tables, all dining tables, easy chairs/recliners, free standing sofas, pool tab... Latest reply by Ryan2352

Hello,I am new to this forum but working with Airbnb since 2014. My name is Gergely and I rent apartments in Porto PortugalAbout six weeks ago and for the first time ever, I have made a complaint and a request for reimbursement concerning a stay. Airbnb h... Latest reply by Emiel1

Its that time of year! "Hi Laura! Can't wait for our stay! Question, do you have an oven that can accommodate a 20lb turkey? We plan to make some fixings for Thanksgiving and take them to my family. Do you have a turkey pan that size? I can bring mine no... Latest reply by Sarah977

HiI have decided to market my villa this year with airbnb due to a complete loss of income due to the pandemic, I also market with VRBO and Booking.com. When I set up the villa I have to add payments details for the yearly subscription with VRBO and also ... Latest reply by Sarah977

Hello, In many Airbnbs I see instructions such as "don't throw anything other than toilet paper in the toilet" posted on the walls. Is it laminated paper that gets used? Latest reply by Amy2092

A general vent. I am about emotionally labored out. This past weekend was my birthday. I have a day job which is stressful but I took the week off to travel to our New Orleans place/stay at our ABB after work was completed. I have an online business sell... Latest reply by Stephanie1933