Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Hello, I am trying to figure out a more advanced automatic calendar blocking than what Airbnb gives me. I hope someone can guide me. Here is what I have/need. I have Rooms 1 & 2 Listing A is rooms 1 & 2 with a private bathListing B is room 1 with a pr... Latest reply by Cristina234

Hey everyone, As a host you get many opportunities to meet guests from all over the world. Interacting with international guests can be a lot of fun, however, it can sometimes be tricky when you don’t speak the same language. One easy way to better ... Latest reply by Melanie300

Have any of you had such issues? We rent out or garden level one bedroom studio downstairs which has a separate entrance, we live upstairs with our little boy and two pets. My husband travels a lot so usually just me and my son at home. Current guest have... Latest reply by Rowena29

Hi everyone! I’m new hire and I received my first booking ! The guest contacted me via app two days ago with a question and then booked, but today she contacted me directly on iPhone saying her Airbnb account has been locked and to communicate directly... Latest reply by Helen3

I found a recording toilet paper holder that was on in my Airbnb.. what should I do? Latest reply by Rowena29

Does anyone know if comments from a proposed customer who checked in and spent half a day will be or remain on my comment section under a strict cancellation policy. The customer wanted to leave using the excuse she was quote uncomfortable. That being sai... Latest reply by Colleen253

FALSE ALLEGATIONS? customers checked in, stayed 6 hrs and asked for refund? Listing clearly states universal entry, does your payment get held up and do the comments stay

I rented a room in a house for month. And there is around 20’F at nights outside. So in the 2nd day I asked about extra blankets, because host gave me really tiny one. She said that it’s not cold. There were another blankets in other empty rooms, but she ... Latest reply by Мөнхжин0

I had a guest who flooded my apartment over the New Year. I reported it to Airbnb on January 2nd, they said to get in touch with the guests which I did and couldn't resolve it there (I had to wait 72 hours to hear back from them). We're talking five figu... Latest reply by Helen3

Hi there, I would be really grateful for your general opinion please I'm a superhost.. and for about 7 years now I've been having Airbnb guests stay in the spare room I have. I'm in a small London flat, with the Airbnb guest having the bigger of the two ... Latest reply by Sarah977