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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Never a dull moment. A guest who recently checked in sent me a text saying that on the way to our cottage they "drove by a number of houses with Confederate flags" and asked if we are warning guests that they may also have this experience. I don't know w... Latest reply by Anna9170

Reservation is for this Fri - Mon. I just learned at 7:30 pm this evening from my guests they are coming from a Covid-19 hot spot. They never mentioned it until I sent them their Check in Instructions yesterday morning at 10 am. I want to cancel the res... Latest reply by Kia272

Guest who checked in last night has several complaints right off the bat: fridge is noisy, Netflix is in Spanish—I asked previous guest to change it when they left but I guess they didn’t. (Still, it should be easy to change back), and finally, she says ... Latest reply by David-and-Annie0

We re-opened our modest spare room / 1.5 bathrooms listing last month. We have had younger guests who have never had a holiday in their own country before. They are hooked! Maybe Covid has been a bit of a reset. We could all cash in on this, one way... Latest reply by Kevin1322

I have to make a suggestion that airbnb not allow locals to book homes especially young adults without ratings because from my own experience these people are only looking for a place to party. I recently experienced this and they trashed my place plus br... Latest reply by Nazan0

My current guest requested to extend their stay. For long-term rentals, the payment is drafted monthly from the saved method of payment. I made the changes in date and pricing as agreed, but the system is requesting payment now, instead of in 12 more days... Latest reply by Emiel1

Our Airbnb property is eight hours away from where we live. We let guests use the whole house except for a supply room and the garage. Both spaces are locked, and our listing indicates that they are our personal spaces. We have a cleaning crew who comes i... Latest reply by Alexandra316

I have had a fraud through my credit card. Obviously it comes via paypal and the connection that exists from them to this credit card.To reduce the risk of fraud, I wonder if I can get my payments from you to my bank account in Kenya in € (Diamond Trust B... Latest reply by Mike-And-Jane0

Pre-COVID we hosted a few small weddings (25-30 people or less) at our cottage for friends and friends of friends. We never booked through Airbnb as it was glancingly close to a party and we did not want to deal with any of that. We halted our wedding act... Latest reply by Colleen253

Hello Everyone, I currently have a guest that is scheduled to arrive tomorrow Aug. 30th. I have tried numerous times to contact the guest via text and and email using the AirBnB platform. The last response that I have received from this guest was Sat. Aug... Latest reply by Ellie331