What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy
    I'm writing this as a warning about allowing guests to receive packages to your listing because of the headache I endured today. Yesterday, a large, very heavy package was delivered to my home for a guest arriving today. It was so large that it blocked... Latest reply by Priyanka44
    Our very first guests were supposed to check in last weekend. They were unable, as the roads were closed all weekend due to weather. They asked for a refund or to rebook for another weekend. Of course we would rather rebook them, but how do I handle ei... Latest reply by Lisa723
    I love it when guests send photos of the space from their perspective. But this posted online a few days ago from a very lovely (and seemingly happy) guest who stayed with us. Not sure its sending the message we are trying to market...Perhaps we can appea... Latest reply by Laura2592
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    New to airbnb. I've stated that our place isn't child friendly, but just got a request from someone with excellent reviews, and they want bring their children 9 and 6. We have space for them, but our semi-open stairwell concerns me. Can I give permission... Latest reply by Huma0