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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

Hello all, Not sure how to tackle this issue but had an Airbnb guest who left the gas on after making a meal in the kitchen around 1am-2am. I woke up around 7.30am with my phone ringing from a client but I felt so awful and tired I decided not to answer ... Latest reply by John5097

My wife and I are purchasing an acre of ground right next to a gorgeous Omni resort overlooking the golf course, and adjacent to hiking and mountain biking trails. There is a nice walking/biking trail into a nice little town which is full of restaurants, ... Latest reply by Heather1086

I have been out of the vacation rental business for the last year. I have recently purchased property to get back in the game. Am I allowed to contact previous guests to let them know that I have a new property? Just don't want to get kicked off the platf... Latest reply by Sarah977

Greetings! i was wondering, is there a way to get Airbnb to send me funds from hosting only once a month as a total sum? i have been scouring the internet and the help center and i cannot find anything other than setting a minimum amount. i would really a... Latest reply by Alirio3

I'm in Canada and very new to renting our cottage as an Airbnb. How do I prevent guest from using my place as their quarantine spot?I thought it was one of the screening questions Airbnb would ask guests and we as host would have to confirm if we would ac... Latest reply by Anonymous

So I have guests checked in on 10/5, 11/12 first requested to extend until 12/30. After he pay for the extension, he reported bedbugs issues, I offered pest control service but he declined. 11/16 without notify me he requested full refund and he didn’t ch... Latest reply by Lorna170

Hi, I've received a couple of enquiries recently from people saying they're interested in booking my room (with what seems like a copied and pasted generic message) but asking me to contact them via Whatsapp so they can ask some questions, providing their... Latest reply by Adrian257

I would like to know how other hosts deal with sex trade workers and druggies who somehow have automatic acceptance. After two really lousy experiences with this sort of airbnb abusers we have shut down the auto accept option on our site. In both instance... Latest reply by Anonymous

Guest not following house rules Latest reply by Helen3

What questions do you ask guests with no reviews before you confirm them? Sometimes I’m at a loss...I do have a standard reply when someone requests to book: Hi ______, Thank you for your request to book!We like to know a bit about our guests, who they'll... Latest reply by Colleen253