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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, can someone give me advice? Since the 23th of december the elevator has been out of service in the apartment that I rent on the 5th floor. There are people who are staying for one week since the 24th. Do I have to refund them because they complain ... Latest reply by Annie1372

https://www.airbnb.com/rooms/52221006 I am a relatively new host, but have achieved Superhost status, and have had only one 4-star review to 26, 5-star reviews, and have had nothing but positive feedback. A guest made a last-minute booking for two days to... Latest reply by Sarah977

Hi everyone, I'm a new host with Airbnb and I'm hoping to get some critiques on my listing. I've only started about a month ago and I've had some inquiries and guests as well. However, I'm not sure if I should list the rooms in my house individually or sh... Latest reply by Nhi77

What kind of matress covers do you use? Do you wash them everything you wash the sheets? Latest reply by Lorna170

I have just started hosting on Airbnb and my second guest requested to book a stay for two months. (They got a 40% discount) I accepted and the guest messaged me saying they needed a place to stay near their house whilst they are renovating. no further qu... Latest reply by Sarah977

Hello everyone. I am new to home-share hosting and I’m having a “questionable” guest. He’s a space invader, never leaves, sits on my stoop smoking and drinking beer, and has made some too-friendly comments, etc. This forum has been SO helpful and I’ll be... Latest reply by Lindsay441

Hello Fellow Hosts, I have a 6-week snowbird couple that is arriving on Sunday. Due to weather, the patio repair already started is delayed 5-6 days into their stay, assuming the weather is good! (I was just notified today by the contractor.) What's your ... Latest reply by Peggy-And-Mike0

I've tried to contact my host both in the airbnb messaging system and whatsapp . I've sent him 2 messages on both platforms and I can confirm that the host has seen my message on whatsapp.He still hasn't replied.... I'm pretty sure he's ignoring me delibe... Latest reply by Sayeh1

New guest checked in today. Was suppose to be a woman and her daughter. Its a woman and a guy. She has no Airbnb reviews. My guests rent a private room with its own entrance at the far end of the house. Tonight Im in the living room watching TV with my... Latest reply by Maureen544

We have a 2 night minimum and 3 night maximum. We charge $49 for cleaning. It cost me that much for gas to make the four hour round trip to clean. We have very strong language in our house rules about excessive cleaning and still we just had a lady with ... Latest reply by Sarah977