Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Dear Airbnb community I have the issue of slander, defamation of character, inaccuracy, and unclarity in a multi violation of terms review and need your help. "What affects one directly, affects all indirectly". Host husband-wife team initiated; made ... Latest reply by Mike-And-Jane0

We normally put out multiple sheet sets, towels and other general use items. I'm wondering if you all are continuing to do that, or simply offering to give them more, should the need arise? Otherwise, do you wash sheets and towels that were not used but ... Latest reply by Fiona719

For an article I'm writing, I'm looking to speak to any AirBnB hosts who have not gotten the COVID vaccination. Has being unvaccinated had any impact on the bookings or reviews that you're receiving? How do you communicate that you're unvaccinated to your... Latest reply by Huma0

Potential guests often ask us about restaurants / things to do in our community BEFORE they book. When I try to send them the link to the website of a specific business to answer their question (e.g., the website of the nearby kayak rental), AirBnB messag... Latest reply by Huma0

Hello! We are going away on holidays and are thinking about offering our new home as an airbnb. We have hosted in our previous home however my husband is a little concerned about the possibility that guests may stay and not leave our house after their tim... Latest reply by Sarah977

Hi all, I've been hosting for 3 years now and keep all my rooms really clean, but a current guest of mine who has been staying for a week now reported to me last night that she received a few bites while in the room she's staying in. The bites look like m... Latest reply by Charles224

In the attached screenshots, you will see a huge contradiction. In one of them, there is the false statement, "Pre-booking message: require guests to read and respond to a message BEFORE they confirm their reservation". In the other screenshot, where... Latest reply by Emilia42

BOOKINGS! We all know how important it is to get bookings, but sometimes, not having enough bookings can make one wonder: “what’s causing this? Could it perhaps be the low season, or maybe some other factors?” This is where the Community Center, a p... Latest reply by Huma0

I recently rented a property in Dubai managed by [Host] and the service was abysmal. Didn’t provide an access card to the building and waited for me to complain before they started to look into the matter. I chased numerous times daily — all the while nee... Latest reply by Mary996

Any other hosts having similar Issues with guests smoking in the house. and if so, how do you deal? I now plan to start asking guests before arrival if they plan to smoke in the house so I can cancel them. Airbnb can penalize all they want at this point. Latest reply by Penny409