Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Hi thereWhy is it that I can't click into previous days in the calendar to look for notes such as when and why I had blocked days out. I do keep my own records on my computer, but sometimes events get missed. If we do maintenance on our bach we block it ... Latest reply by Alex

I live in Upper Lake CA. in the country in a nice 3 bedroom 2 bath home on 22 acres about 5 miles from down town. I'd like to move but want to come home sometimes. I wondered how do I find out if this is a good location for and air B and B? Latest reply by Helen3

My Host didn't answer my questions till it was too late to cancel. Anyone experience this? Latest reply by Elisa

Although I'm not a host, I do often have friends and family come to stay with me. Usually, I'm doing a mad dash around with the hoover, cleaning bathrooms, making sure beds are changed and towels are ready, as well as making sure the cupboards are ful... Latest reply by Rebecca

Hi everyone, I’m a host in Portugal with a consistent track record of positive reviews and responsible hosting. I’m writing to share a case that has left me feeling completely unprotected by Airbnb — and deeply concerned about the precedent it sets for ... Latest reply by Rebecca

For almost one month, I tried to get answer from AIRBNB to know why they unpublished this listing. Why do as host have to follow airbnb policies when they don't follow their own policies! They must sent us as host a notification about unpublishing a listi... Latest reply by Rebecca

Airbnb has had some issues when linking to Google calendar regarding the number of days displayed for a guest stay. Specifically, the algorithm in Airbnb's software does not count the last night of the stay, so when copying over to Google calendar in iCal... Latest reply by Josh2383

We faced an issue with an Airbnb with Hygiene and Allergy issues. The host was not responsive. And Airbnb support has been going in the same loop again and again. Their entire intention is to not help us. Is Airbnb help so bad considering it is such a big... Latest reply by Rebecca

I am asking here because the agents that are treating my case seems to have a very particular way to analyze things. I have booked an AirBnB site, that is currently an hotel, not a particular person. No issues with that. The problem is that the place have... Latest reply by Rebecca

All previous support requests unresolved and closed by your support team! i am disputing a review request as I don’t believe it goes against policy. I dispute it should be allowed to stay on my profile. The host harassed me threatening a abad review and w... Latest reply by Emilie