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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Recently, I've had several guests who have seen fit to rummage through my linen closet and use every towel and sheet that they could find. It seems to be more of a problem this year. It might be good for Air BnB to remind guests that Air BnB rentals ... Latest reply by Debra300

  Hi everyone I have been doing this thing for 3 years and lately I’m losing my patience with people second to last guests left such a mess. My beautiful place was contaminated with dog hair. No I did not charge an extra fee but since they had great revie... Latest reply by Amanda660

Hi everyone, I need advice. Airbnb takes about 12-20 hrs to reply via chat and they have disabled all their call support numbers (I'm in Canada) and would not provide a number for me to call. If anyone has a working number, please share. As a background,... Latest reply by Maggie-And-Jonas0

Hello,This is a difficult one. So would appreciate some good advice. I have been a host for 5 years. We have a self contained studio with its own pool. We are quite rural and a car is essential. We have two guests who are very polite. My problem is they n... Latest reply by Kath9

Evening all. I would like some advice please. I'm a super host who on the whole has had no major problems with my guests. However, my current guests seem to have an agenda. I have been on holiday myself and only returned today. Two days ago my guests phon... Latest reply by Branka-and-Silvia0

I wish Airbnb would do a survey before making such a big change. What would be the reason for this one? I need my co-host to be in communication with guests. Latest reply by Liv

Can anyone tell me what to do if I have a guest staying who feels unwell and then tests positive for Covid, can they travel home? Latest reply by Ruth413

Hi, We just got our first booking. What does everybody send to their guest confirming booking details etc? Latest reply by Mike-And-Jane0

We are at wits-end with an increasing number of guests seemingly assuming, since they paid a cleaning fee, they have no responsibility in taking care of the condo. We are diligent in providing our guests with an attractive, meticulously clean, and fully s... Latest reply by Jenny838

We had a guest book under one name and after she had issues she used another name. Seem like Airbnb does not screen to good. This guest lied about our home and we have to return $$$. Airbnb did follow the guidelines they have in place.