What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5
    My wife and I are Superhosts of 7.5 years with 4 (Guest Favorite) listings and almost 950 guest reviews. The issue occurred at our 4.99 unique property that's in the top 5% of listings in our area. Guests asked a few days before the stay about staying 1.5...
    Hello everyone, From time to time, unexpected situations are always going to crop up, such as your washing machine taking one look at the huge pile of washing and deciding to give up the go or your guests arriving much later than expected! You can’t pr... Latest reply by Elaine701
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    I have a record player in my home. Today, I realized that someone damaged it and stole a very rare and expensive record. But I don't know when it happened or which guest it was since i noticed it only now. How should I handle this? Latest reply by Rebecca