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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I had a message from airbnb saying a prospective guest wanted a discount of £1.50, I declined request, they had not messaged me so no message to reply to. Today I have a message from airbnb saying, macs request expired. If another request expires, up to o... Latest reply by Sarah977

I have USB ports and phone charging cables in all of my bedrooms for the guests convenience. Does anyone else provide them? If so, do guests take them? I have had these items go missing so many times. Guests sometimes say it was an accident and apologiz... Latest reply by Michelle53

I accepted a last minute booking thinking it was for a Sunday night at 11:30 Saturday night only to realize I had my dates wrong - then I got a message from Airbnb that the guest payment was declined! Now I want to just outright cancel because I dont fee... Latest reply by Gordon0

hello i didnt get payment or refund for this reservation i still waiting one month ago please if you need some information from me tell me that please . Guests 2 adults Check-in Wed, Jan 1, 2020 Check-out Thu... Latest reply by Rowena29

I had a guest that was so irresponsible and left all the apartment dirty and messy ... but after that the had to give me a feedback and clearly that wasn’t truly and objective... cause I think he felt upset when I said him how him left the apartment! What... Latest reply by Rowena29

I woke up to my current guest still asleep and kept me up till 6am. I walk in the bathroom and notice small black hairs in my husband's razor, his shower gel all over the tub, his deodorant used, and all his body spray gone! I don't understand why someone... Latest reply by Carol5416

My understanding is that AirBnB processes refunds BEFORE splitting payouts. My partner is sure that refunds come from one account or the other. Please clarify. Latest reply by Sharon247

Hi everyone, After a busy few weeks of preparation, the first Community Center Festival of Hospitality has arrived and will be kick starting tomorrow. Exciting times! The response from community members across the Community Center languages, has ... Latest reply by Jamie604

The guest extend for two weeks stay than one week.Then he said he want to stay till June without airbnb. (he said he had done it so many times). We are a bit hesitant. Today he suddenly exploded. The problem is we have a screen door (no key) and a wooden ... Latest reply by Dawn81

Buenas, Resulta que recientemente un huésped (Con buena calificación), al terminar su estancia Airbnb me notificó que ya tiene él su reseña y que estan en espera de que mande la mía... aunado a que me dejó msj chat "Recomendando" varios detalles sobre lim... Latest reply by Sarah977