What hosts are saying

    Hi! I recently had a horrible experience with a guest. I have very clear no smoking rules at my house (I rent out my attached basement apartment). Before booking, the guest asked about my house rules with regards to smoking and I was very clear absolutel...
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    Looking for community input. I am a host with 89 reviews and 4.78 rating, single active listing. A guest in April: filed a refund claim, denied by Airbnb. Filed a noise complaint, dismissed by Airbnb. Then wrote a review claiming Airbnb had upheld her cla...