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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello Airbnb community,I’ve been a Superhost for 9 years, with over 2,600 reviews and a perfect record — until now.Recently, I experienced a verified electrical emergency that affected 6 upcoming reservations. I immediately contacted Airbnb, provided docu... Latest reply by Joelle43

I entered into an agreement with Airbnb, Inc. (“Airbnb” or the “Company”) regarding a reservation for an apartment in Barcelona, Spain from January 9, 2024 – April 25, 2024 (Reservation Code: **). I agreed to a payment plan, with the first payment due upo... Latest reply by S225

Hiya. Anyone else find the new 4,000 character limit AirBnB has imposed on host-to-guest messages inconvenient? I write for a living and in my experiences guests need VERY clear and repetitive instructions for everything from check in and out to house rul... Latest reply by Maureen95

This is a real blindspot for Airbnb. We rent our camp Summer weeks (lake) and off-season weekends (skiing mostly). Summer tends to book quite a ways in advance as people make their annual vacation plans. Off-season tends to book more spur of the moment... Latest reply by Jessi-Arrington-and-Creighton0

I had an issue escalated to a Trust and Safety specialist 48 hours ago,. Does anyone have any experience with how long it takes for an issue to be resolved? Latest reply by Lorina14

I’ve noticed that guests from a specific region ask to do their laundry in a short stay! I have a guest who just arrived today and asked if he could use the washing machine tomorrow! I found this to be a tricky topic.., as I’ve noticed a lack of care. I’... Latest reply by Thainara4

What should I do? Latest reply by Elisa

This is my first post/question in Community Center. In the past, I have always done my turnovers and I get a pro company to do major cleanings. Is there a resource within AirBnB to search for someone to come in to a Space and clean/turnover between Guest... Latest reply by Kiva0

The incident was brought to my attention and i immediately contacted Urgent support. I have YET to receive support. I call and/message daily. I have a police report. My place was trashed and smelled. Multiple glass paraphenalia, drugs stashed everywhere. ... Latest reply by Josephine385

Is the amazing views option really gone? This was one of the main reasons I used AirBnB over other platforms. Is there a way I can get it back? Latest reply by Sara11275