Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Does anyone know how to print a list of upcoming guests? Latest reply by Paula

Hi everyone, relatively new to hosting! There is a local event on that has given us two separate bookings this weekend. This event has been cancelled as of two hours ago. The guests that were meant to stay (one on Friday and a separate one on Saturday) ar... Latest reply by Paula

I am looking for help for my 45 year old niece. She has stage 4 colon cancer and has been miraculously admitted into clinical trials at the City of Hope in Duarte, California. This is her last hope. The dates are loosely July 5 through August 15th for t... Latest reply by Paula

We just opened up our home on Airbnb and our first renters arrived this past weekend. For the first 3 nights they were ideal with no issues but then on the last night they started showing red flags. Sending me pages of text messages with feedback of what ... Latest reply by The-Ruma0

Looking for advice from the community regarding a recent stay.It's already been 25 days since this incident, but I am still considering whether there is anything I can do and would appreciate some guidance.During our stay, we raised concerns about a plumb... Latest reply by Vaibhav93

Hi hosts, I have a dilemma about a booking. I recently rejected a booking for the very first time because the guest had terrible reviews from other hosts. He saw the message as soon as I rejected it. Within a minute, my place was booked by another person... Latest reply by Artour1

Hello fellow hosts! I’m managing my listing 'Earth Home' and I’m curious to know how you balance local legal requirements with the platform's standard hosting flow.For instance, in our local market, we are strictly required by law to verify specific perso... Latest reply by Patricia2526

I’m a new host and not sure all the questions to ask guests. I have a reservation for 64 nights. A gal messaged me with another person on the thread. She said she books on behalf of a telecommunications company and she books for employees and travelers. S... Latest reply by Jaime1033

Corporate move, employer paying relocation expenses IF the employee has a lease for the temporary location. I looked into short term lease agreements and those I found include a length (3 months in this case) and a total price fpr the lease. I thought i... Latest reply by Kevin364

Dear community, Can somebody please explain how is this review allowed?All 1 star, naturally, even though the guest never set foot into the apartment and got the full refund for the cancellation.Listing:https://www.airbnb.com/rooms/1061951580003885431?gue... Latest reply by Karin3209