Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

last month it was working fine but now I don't even have the option to pay with paypal ? Latest reply by Rebecca

Hej jeg er ny herinde og er lidt forvirret over hvordan det står inde i mine reservationer. Jeg har en gæst der har overnattet i to nætter. Hun har anmodet om forlængelse og jeg har godkendt. Hun figurerer i kalenderen, men ikke under reservationer. Der s... Latest reply by Rebecca

We had a guest book through Airbnb and purchase the optional damage insurance (I wish SO much they hadn't!). They really trashed our home. When they checked out, our cleaner called me freaking out because the bed was broken, the couch had been covered i... Latest reply by Rebecca

We stayed at this property for three days while visiting our Orlando offices with colleagues. Since our schedule was fully occupied with office visits and meetings, we spent very little time at the property and mostly returned only at night to sleep. O... Latest reply by Emilie

We have a cottage in Sugarloaf, QLD. One of the wild animals living on our property is called an echidna and they’re adorable. We found six model echidnas and we use them for pointing at the important parts of our house manual (Yeah, I know, but it makes ... Latest reply by Jawad54

Hello, hosts! Happy Thursday! I hope your week is going great! I'd like to invite you to share your experience by telling us the three main things you check when you receive a reservation request, for example, past reviews, the length of the booking... Latest reply by Mara2580

I have a reservation fee on my listings but there not being added by Airbnb. I’ve called and tried to speak to a manager but I keep getting the run around.they say someone will contact me about the issue and they also owe me cleaning fees.there clearly st... Latest reply by Emiel1

I am a new apartment owner, I don't know how to have a first tourist come to my apartment. And when that guest cancels the reservation, what should I do and should I evaluate them? Latest reply by Ba15

Since receiving the message to accept the change to simplified service costs, I had not seen a single new reservation. I admit I was waiting. According to my region I had until October and I was taking my time. I did it just now and within 30 minutes I re... Latest reply by Tara0

Hi everyone! I’m looking for help relocating a few guests and hoping someone in the group may have availability.Ideally looking for a 3 bedroom, 2.5 or 3 bath home, close to downtown Nashville, preferably close proximity to downtown. Here are the dates an... Latest reply by Paula