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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I called Airbnb because I was being over charged for a cancelation that happened within mins of booking . Airbnb does NOTHING for their customers. I will no longer book through them . I will go through a different site that actually cares and will defend... Latest reply by Maria25424

Hello,how much is a reasonable amount to fine for violating a smoking policy? There was weed on my kitchen countertop, stovetop and laundry machine. The house also smelled very strongly of weed after they stayed only one night, and they left the place a h... Latest reply by Rebecca1603

I have had at least 6 cancellations in one month (August). Some cancelled just 7 nights before the date they were booked so it is difficult to get another booking. It seems that visitors can cancel as they please while hosts have to deal with the result.... Latest reply by Rebecca1603

I’m sharing my experience in case other hosts have faced similar issues and can offer advice on how to get a review removed that is clearly retaliatory and full of false statements. A guest blatantly violated our clearly stated pet rules by leaving their ... Latest reply by Lisa9832

I am locked outside the apartment With my family Latest reply by Paula

I booked an AirBnB for a 28 day stay in Madrid. The host has requested not only a copy of my passport but of my partner as well. Just checking if this is standard protocol as one can not be too careful with identity theft. I'll await to hear from members ... Latest reply by Paula

Better hosting Latest reply by Paula

I am booking accommodations in both London and Paris for the end of this month (August) and into September. When looking at the London listings, the total price of my proposed stay is shown accurately in the listings. However, every accommodation I look ... Latest reply by Tom5258

Hi I recently started hosting last December. I was supposed to fly this summer and my family has already flown. However 2 days before flying, I met an accident and had to be operated on. I am living in a rented place as my place is on Airbnb but I will ne... Latest reply by Sourabh25

How im goi g to get paid he already paid thru the app my bank account t has changed Latest reply by Elisa