Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Hey guys, When it comes to getting reviews, it can be hit or miss with guests. Often in my listing, I find that newer guests who have not been on Airbnb for a long time are less inclined to leave a review. I usually wait a week and then send them a kind r... Latest reply by Helen3

Long story! Stick with me. Our AirBnB has been listed for about a year. It is a mother-in-law apartment on the lower level of our home with a full kitchen, bedroom, living room, and designated workspace. There is also designated off street parking. Due to... Latest reply by Alex

Just sent emails to Brian Chesky and Nathan: Joe Gebbia's actions are hurting AirBnB and hurting hosts. AirBnB shares are down almost 5%. Guests are canceling their visits. Hosts are dropping their listings. We opened our AirBnB for retirement income. W...

Hi, would like to get in touch with other hosts in Southwoods Laguna. We only have 1 condo unit and we are getting inquiries that they need more rooms for big group. Would like to connect with you so we can both accomodate more guests and refer each other Latest reply by Elisa

Hi, I am trying to open 3 days between bookings (for a Tuesday to Friday). The Friday has an airbnb booking starting, for which I had adjusted the dates to match the client's request (normally I take 7 day bookings from Sunday to Sunday). The calendar w... Latest reply by Joan2709

Hi everyone, I am a guest in a horrific situation and hoping to get some help from the community. So I booked a month-long stay with a host whose listing was new and at a great price. I was coming from a disaster of an Airbnb with a lady who had had a hid... Latest reply by Katie1795

we are seniors who were put in a very frightening experience in Tampa Florida, (and i do mean our lives) and all we ever received was a particial payment from Air BNB, no total refund and the response i kept receiving is that Air bnb had tried calling my ... Latest reply by Rebecca

I’ve been reading these posts for some time now, never really needed it till now. And now I find that these instructions DO NOT MATCH ANYTHING YOU PEOPLE ARE TALKING ABOUT!!! For instance: prop id, we’re told to go to log in to Air BnB, go to account, cl... Latest reply by Helen3

so my boyfriend booked this accommodation last night for his stay 23 Feb to 2 March with his friends however when I go onto the listing those dates are still available for me to book. The listing looks okay but they have had no correspondence from the hos... Latest reply by Helen3

Hi fellow hosts,I recently had a situation with a guest that left me completely unsure of how to proceed, and I’d love some advice on how you’d handle it.I had a last-minute, low-cost booking—definitely not my best guest. During their stay, they reported ... Latest reply by Mfonabasi0