Help

Dear Community, Airbnb has detailed instructions (below) for collecting Occupancy Taxes through its Professional Hosting Tools (which I have turned on) except that when I get to Step 3, the "Add a tax" button does not appear - does anybody know why, or mo... Latest reply by Emily1618

I live somewhere considered remote, most of the population is retired and any tradesmen are extremely busy building houses to rent on Airbnb Recent guests damaged some work surfaces which I want to claim for through Airbnb ,, the problem is no one is goi... Latest reply by Kate867

Is anyone else having this issue? We DON'T have smart pricing turned on, nor have we ever used it since it way under prices our listing. We've got our base price set to $105 and weekends set to $135. BUT, these prices are not showing up. Instead, our cale... Latest reply by Maria-Teresa81

Has anyone else had an experience like this? i need to understand the process for reporting and claiming for extensive criminal damage. I contacted Airbnb on Saturday and i am still waiting for them to respond. I have messaged, emailed and called. Latest reply by Anonymous

I previously had a guest who physically threatened me when I filed a claim for destroyed furniture and linen. I called AIRBNB and they said they blocked her but they allowed her to leave a slandering one-star review. To add insult to injury, she said in t... Latest reply by Michel6658

Hi everyone, I am renting an apartment from a friend, and renting it out on Airbnb. We have an agreement that I can host people there for the summer months. Everything has been going amazingly well until last week when a guest put a scoulding hot pan on... Latest reply by Kyrre-Evan0

We have just had visitors and the boilder broke down having just been serviced. They still stayed two out of three nights and we paid for heaters/fuel - though totally admit it was not good. We only asked them to pay for just one night as they still used... Latest reply by Simon3196

I want to know how to move the pin on the map for my house. It is in the wrong place Latest reply by Tamsin0

My current guests informed me that "someone" damaged one of my condo's windows. My condo is in a highrise building in the middle of downtown. The window needs to be replaced and can only be installed from the outside. Worse, I've been told that not only w... Latest reply by Levi90

I have been losing money on airbnb. I had a contracted job, canceled the last minute of my checking date. I paid 1369.00 for 1 month plus 662 some dollars will be deducted in April the 6th. Unfortunately my luck the job decided to canceled all contracts. ... Latest reply by Jane563