Help

Hi, I just had a bad experience with a guest and her group. They left the house very dirty and with ashes everywhere on the floor, couches, fabric couches, office and rooms. Which needed a lot of extra cleaning time and extra cleaning products. She also l... Latest reply by Bob-and-Mitzi0

Hello, I have been washing my comforters between every use but heard of some people using a disinfecting spray on the comforters instead of washing in a pinch? Do people have recommendations on what types of sprays are safe during COVID? What does everyon... Latest reply by Tina373

Do you know something about that the short lease in Miami Beach is already allow? Latest reply by Ezequiel54

Hi all, I need your help in finding me a good, reliable person for housekeeping in South Beach, Miami. Both apartments are 2 bedroom/2bath and have good quality furniture and finishes. Any recommendations? Thank you, Sulu Latest reply by Ezequiel54

I love to provide clean, affordable places for people to come see the wonderful city of Seattle. And I have two firm boundaries about who can stay in my homes: all guests must be non-smokers and no pets. The rules are clear. I confirm these are followe... Latest reply by Eric-And-Roslina0

Hi everyone, I am trying to add my cleaner to our team, but when I put in her email and click invite, it gives an error message: "This team member has already been invited to a team". This is probably because she is on the team of another host and cleans ... Latest reply by Thomas-and-Ramona0

Hi, I'm new to Airbnb just hosting for a few weeks and have some bookings lined up. I simply can't figure out how to add house rules to my listing. According to 'Help' I'm supposed to see theMenu option on my listing page and go from there. I can see l... Latest reply by Jo701

Hi, I’m an Airbnb superhost and I received a request today from someone to book my place but when I got in the app to accept the request all I get is this error message that says “the data couldn’t be read because it is missing.” I can view current guests... Latest reply by Jennifer2729

Good morning! I hope someone can help me out with advice. I am new to Airbnb as a host, and have just hosted my 4th lot of guests, most of whom have been amazing to date. My place was booked by 2 guys, one of whom has 9 positive reviews from other hosts (... Latest reply by Dixie7

Airbnb is not only not protecting me in a very bad situation, but they also allowed the same guest to book and do even worse to another host, and allowed this guest to leave a false negative review of my listing.A guest booked for one person on my listing... Latest reply by William1246