This is my first booking, I have the guest's phone number but their email is still the encrypted Airbnb one. Is that right? I want to send them my arrival information as an attachment. Also I feel happier to know their email address hasn't been hidden for...
Latest reply by
Helga0
i bought new mattress, the traveller complain it is too hard.the day is 42 degree, and i said that no air-con. the traveller complain too hot.the locker is broken, i promise i fix it within one hour. the traveller said she donot want to stay.\and she keep...
Latest reply by
Pollyanna0
I need/want to rent my place out the whole summer but rest of the year can do with 2 weeks minimum. How can I make the minimum 2 months or the summer for that period while leaving the rest a 14 night minimum?
Latest reply by
Dave-and-Deb0
Hi, I get paid via Western Union in USD.It went smoothly for a long while until lately I was on holiday and went to Western Union a few weeks late.Western Union told me I cannot get paid as it is after one month. The amount is put on hold.Any one has simi...
Latest reply by
Gritta0
Hello, I am a host and a guest cancelled a stay, so my calendar now shows available dates.However I had a booking request from another potential guest and I wanted to send a special offer but I couldn't.It says I have blocked dates.Fact is I can't see any...
Latest reply by
Marit-Anne0
Want to figure out income to report to irsEarnings summary numbers do not match totals from earnings summaryAnyone know why?How can I get airbnb to explain?
Hello,We have a guest with an urgent family situation and they want to reschedule their stay to later in the year. We have a strict cancellation policy and it is less than one week until their scheduled stay begins. We want to be supportive but are very c...
Latest reply by
Dave-and-Deb0
I received super host badge from Air BB a while back. When I refused several shaky people in a row, Air BB sent me a note saying I would lose my super host status for declining too many reservations. I would like to give them specific feedback that doe...
Latest reply by
Dave-and-Deb0