We have been very lucky over the past couple of years of hosting, however, the few times we have had issues it has been with guests under 25. In those instances, our cabin has been used as a party house, left with some damage, large amount of clean up and...
Latest reply by
Tracy291
I have a guest that is with me now. She wants to switch rooms (I am renting two rooms in my home). I have no problem with the request but do want to list the room she will be vacating and reserve the other for her but do not want her to be penalized. Any ...
Latest reply by
Sarah1883
On the 29th of November my guest whom I lovingly refer to as Satan and his family have checked out. Praise to the heavens, or so I thought. Have you ever had a guest where the madness seems to never end, this guest seems to be it. They checked out on t...
Latest reply by
Cor3
Hello, One of my friends who is also a host in AirBnB has faced a recent issue related to credit to his account. He got his first booking from AirBnB long time after is listing is created. After the guest has left he is not able to identify the account ...
Latest reply by
Vinith0
Well, after 4-5 years of hosting on this platform, we had a first. We hosted a family of ultra-orthodox guests in our Airbnb. They did not make us aware of their religious requirements prior to their arrival and we were constantly caught off guard regardi...
Latest reply by
Sarah977
So while we're all over here stressing and obsessing about the horribly abusive Airbnb ratings and review system, and selling our souls to cling onto to the utterly worthless Superhost Status, here's what's been happening in the real Airbnb world. "Valued...
Latest reply by
Rosemarie9
Hi hosts, this ever happened to you ? Here is the message i received : «I am one of the Case Managers from Airbnb. I hope this message finds you well.First and foremost, I would like to thank you for choosing Airbnb to share your lovely home with our gues...
Latest reply by
Kim87
Hi. I am a host from South Africa and a South African guest has stolen a number of items out of my apartment. Is there any way I can find out his South African identity number in order to report the theft to the police? I have his mobile number and kno...
Latest reply by
Helen3
My current guests were due to check out by 10am today. Now 1:30pm. They have locked the place up, taken the keys and won't respond to phone calls, texts or messages. Our new guests from overseas will arrive in 30 minutes to 1 hour.
Latest reply by
Helen3