Hosting

A guest booked for a week and arrived a day late. When they arrived, they said they wanted to leave because they had to climb a hill (the house is in rural haiti) and that there is no wifi (the house is in rural HAITI!!!), even though it never said it had... Latest reply by Bill260

I need help ! I have a guest checked in for more than 2 weeks and now his scheduled has changed need to leave early , he's asking for refund. What should I do ? Latest reply by Chong9

Hello, A guest left a review says; the surrounding is dangerous and she is pointing out a desperate minority community lives in the town. Airbnb said they discussed a lot about this review between each other but they decided to keep the review. She is ... Latest reply by Taylan0

Hi All Airbnb Plus Host I am about to have my review in 2 weeks time, I am wondering if this program is actually worth while. Have you seen an increase in quality bookings?Do you have an improved occupancy rate?Are your per night booking rates higher sin... Latest reply by Krystal16

Dear Airbnb team,hope this finds you well.I would like to inform you, that I had a problem with my guest today. They booked my apartment from yesterday, the 11th of Novemeber until today the 12th.As I have an other booking today, I asked them to leave th... Latest reply by Clara116

I HAVE NOT BEEN PAID AND CALLED AIRBNB 5 TIMES TO BE TOLD THERE IS AN ERROR WITH THEIR SYSTEM. CALLED THIS MORING TO SEE IF IT IS FIXEDTHE CUSTOMER SUPPORT PERSON WAS NOT AWARE THERE WAS A PROBLEM WITH PAYOUTS. AIRBNB HAS NOT INFORMED THERE STAFF THE... Latest reply by Ann-And-Mad0

Hello all, I recently had a bitter experiance with airbnb, my first reservation was about to arrive and 3 days before arrival my account gets blocked, and i have no way to contact the customer cause he was from abroad and cannot access airbnb customercare...

A few years ago when we first joined AirBnB at review time the guests could review the property and the host and equally the host could review the guest . This gave the host the opportunity to advise AIRBNB some of the behaviours that we have to insure ... Latest reply by Helen56

We have a rare and very unique property with incredible view of the ocean and the sounds of the ocean; and accordingly the pricing is set higher than the price tips. I have been advised and if you don’t comply with prize tips the algorithms do not work ... Latest reply by Sante-Livia0

Not sure which part of this is worse, the ban part seems like an utter nightmare since all it takes is a complaint from neighbours The NSW government will impose a 180-day cap on the number of days empty properties can be rented in Sydney, and will give s... Latest reply by Sarah-And-Tom0