Hosting

Does Airbnb provide a general promotional flyer/rack card? I'd like to have something physical to hand out to our local Welcome Center as well as other businesses that gives them more info on Airbnb. Latest reply by Heather133

I wanted to know if any other hosts have a chronic illness that sometimes rears its ugly head and you have to cancel? I had to cancel and airbnb wanted to charge me $100. I have lupus and called and they took away the penalty. I have a wicked cold and ... Latest reply by Heidi125

For more then one month Airbnb don't send me my money.I receiving messages, that money was send, but it don't come ti my account.I send messages about it, but don't receive answers.Sometimes I feel that they ignore my messages, because few answers they se... Latest reply by Irina4

We always received "Reservation confirmed" straight after we sent out our acceptance of the "Reservation Request". We wonder if the booking would have been paid when the Reservation Request was sent to us. Latest reply by Valerie283

We have a holiday apartment on the Med in France and are currently letting it out using the home and away site ( Abritel ). We are thinking of using ABNB and to that end I started filling in the details, photos, had some trouble with the calanders which i... Latest reply by Gillian19

Since our Airbnb suite is within our home, our expectation for stays longer than one night is that guests are out for the better part of the day (10-4). Is this a fair expectation? Any suggestions on how to communicate this AND sound welcoming as well? Latest reply by Sarah977

Hi everyone!We are thinking about installing Igloohome because it sounds easy and interesting - especially the energy saving idea.BUT: the customer support is really really bad.it is very difficult to get emails answered, concrete prices or delivery dates... Latest reply by Sally261

I am in an extremely bad situation due to a Airbnb host I am a host to so understand the intricacies of being a good host. I am needing a place in Dallas for an extended period of time but only able to pay 500 a week I contacted host after host and finall... Latest reply by David126

It seems some guests never leave responses, and I am concerned they may be trying to 'play the system'. Given it needs both Host and Guest to provide feedback before it is published, and thus ratings are assembled, seeing Guests who have been members for ... Latest reply by Sue-and-Ian0

We've been hosting with Airbnb since 2011, and mostly have had only small issues that were remedied quickly and efficicently by Airbnb. This year, it's been maddening. I had a guest stay with us for a week in mid-January, and Airbnb withheld the payout wi... Latest reply by Sarah977