Hosting

Hi, I am hosting some people and the departure time is noon and now it 5pm and I cannot get in touch with them to get their things from the apartment in order to prepare it for my next guest. Obviously I would like to charge them for an extra day. I have ... Latest reply by Jennifer100

According to the policy for a guest's cancellation of a long term lease, it states: "Canceling long-term reservationsIf a guest cancels a long-term reservation before the check-in date, the first scheduled payment is paid to the host in full, and the gues...

Hi. I had a guest who intruded into my room the morning after his first night, waking me up kneeling at my bedside. It took 4 requests for him to leave my room before he did. I asked Air bnb to contact him to remind him of guests conduct to their hosts, a... Latest reply by Jennifer100

I have just had a guest book automatically into one of my properties without a refferal to myself first ?I have not changed anything on the account so how can this happen Latest reply by Rebecca-And-Raymond0

Hi unfortunately we had a death in the family this week and i was so pre occupied that i ignored my 2017 air b&b calendar and somebody booked a month and i had to cancel this...but air B&B have blocked my whole month for 2017 so i cannot get bookings that... Latest reply by Victoria57

Latest reply by Ana7

Does anybody know how to set a rate for one additional guest and then set another rate for each additional guest after the one additional? In ohter words, the site allows you to post a rate for each night, then allows you to set a rate for each additiona... Latest reply by Gerry-And-Rashid0

Our current guest is unhappy with our space, and wants to leave in the middle of her one-week reservation, and be refunded for the remaining days. All things considered, we'd be willing to issue the refund *if* we can rebook the space for the remaning day... Latest reply by Sandra126

I am having trouble - real trouble!- loading 2 new rooms I want to rent out....anyone having the same problem - the site just hangs every time I try to post the new room! Its exhausting and tedious ....any suggestions on what to do?Hey Air b&B techies - a... Latest reply by Robert142

Hello, I need tech support regarding AirBnB's app. It is very hard to find help with AirBnB, as I'm sure you know if yo've also made your way to this forum. 1) I rely on my cell phone to show me when there's interest in my suite. Unfortunately, AirBnB doe... Latest reply by Tulio0