Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We’ve been hosting with dedication and professionalism since we joined Airbnb, maintaining clear house rules, excellent guest experiences, and a peaceful home environment. But this year, has been deeply frustrating.Without our consent, Airbnb applied a 1... Latest reply by Dinamarta-Jose0

Hello, We had two guests recently that we were very displeased with, and I suspect the feeling was mutual. Since almost 14 days have passed and they had not written a review I figured I would do the same, the old "If you can't say something nice, don't ... Latest reply by Esthe1199

So, we got a poor review after a group of two guests for our two-person listing turned out to actually be three guests, and we let all three stay anyway, but charged them a bit more for the extra guest. Blindingly obvious that the poor review is retaliati...

I’m new host I get low booking request plz support me Latest reply by Elisa

Hello everyone , I hope you’re having a great week! Every home has a space that leaves a lasting impression on guests. It could be a cozy reading nook filled with natural light, a vibrant kitchen where conversations flow easily, or a peaceful garden th... Latest reply by Elisa

I am currently a Chef in a restaurant in Milan, but I would like to begin a journey in the real-estate world, because it has always fascinated me. I would like to start learning from people who are already host, by helping them. Latest reply by Lophain0

Hey fellow hosts, Paras here from Rishikesh, India.I hope you all are keeping well, thank you in advance for support.1. ID Collection — Seeking Best PracticesHere in India, we legally need to collect valid guest IDs as per local rules (digital copies via ...

Hello Airbnb community,I’ve been a Superhost for 9 years, with over 2,600 reviews and a perfect record — until now.Recently, I experienced a verified electrical emergency that affected 6 upcoming reservations. I immediately contacted Airbnb, provided docu... Latest reply by Joelle43

Airbnb really needs to help guests understand what is meant by "value." What is value? What does that even mean? Is it the price for the accomdation? Is it the inherent value a guest gets personally from staying at your place? Is value tied to the ty... Latest reply by Lonny8

As a guest who recently stayed at an Airbnb that did not meet expectations I wrote an honest review about the lack of cleanliness.The host left a retaliatory and false review about me. she claims she offered to bring a towel right away which is a lie. I h... Latest reply by Caylene0