Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I was reading another message and the person wrote that there are many days in her month that are NOT booked. I was then wondering what is the normal amount of days for most hosts to have bookings? How many days a month do you have booked? 50%, 90%... Latest reply by Ann10

Is it possible to send guests QR codes before they arrival Latest reply by Helen3

So to set this up, yesterday I had a partial power outage (most lights and power sources were functional, the AC was not) on my property prior to a guest checking in for a 5 night stay. I filed a ticket with my utility company at 12:45 PM and they gave me... Latest reply by John5097

I'm not understand, how it possible to find properly apartment if i can write to the person and understand who is the host?Why any booking that i try to book airbnb send me to the payment page and do not give me a chance to make clearence with hoster abou... Latest reply by Fred13

I had a problem with a booking. The guest was acting in bad faith, decided to leave for no real reason and stated that the villa was dirty. I dispute this. Airbnb support claimed to have received photos proving this, but refused to share the photos with m... Latest reply by Tareq16

Hi , I have less booking than last year , as we do provide all the guest needs and we had lowered our rates as well but still have less booking and reviews. Pls help us , any suggestions? Latest reply by Lily504

Here what they were told. I even tried sending a special offer and pre-approving... they are over the age of 25... Your reservation couldn't be made. We have implemented restrictions that prevent guests from making reservations for entire homes or private... Latest reply by Olivia685

I planned to go to Dothan, AL, to attend a family reunion. I searched for an Airbnb home that could accommodate at least ten. I located one that accommodated twelve that looked nice in all website photos. I read several of the reviews, which were all stel... Latest reply by Suzanne984

Hello all, I am retired and have been a superhost for 9 years. Sadly I have had to contact superhost support more times this summer than all the other years combined! Most recently I contacted them about my last guest who booked my place for 2 nights... Latest reply by Gabrielle84

28x SuperHost here… been around long enough when AirBnB wasn’t the trashy, ineffective call center it is today. Me: Hi AirBnB. I had a guest that never arrived. They left a fake, retaliatory review because I declined to alter their reservation or refund... Latest reply by Dawn241