Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have been hosting our cabin for several years now and just recently had a guest who didn't respect our house rules and left our kitchen a mess. One of our house rules is to re-stock any food item that you use up, but to enjoy our fully stocked kitchen ... Latest reply by Sara2

Feeling slightly low after a very ordinary guest review when I went well above expectations, offering my best 25 years australian wine, lending best books, cooking, laundering, showering kids with gifts.... Yey amongst all my 5 stars ratings these the gue... Latest reply by Jennifer143

Hello to all my fellow Airbnb ers. My wife and I are Christian and we've always told our children that they were not allowed to have boys or girls in their rooms especially over to spend the night. We are at a crossroads as we want to honor our God and ... Latest reply by Lizzie

I want to tell Airbnb about a guest who misrepresented themselves, broke many house rules, and may have taken something from my home. Where do I contact Airbnb about this? And will they do anything about it? Latest reply by Claire77

how do I know the guest is not in trouble with law, or hasn't had a problem with other hosts? Is the verification an background check? I'm now having problems with the association manager. Latest reply by Helen3

Hello all! I am having a very difficult time with a very difficult woman. An airbnb user booked my apartment for her parents for a little over a month (so I offered a 50% discount), during which time she had a baby. She was easygoing at first, then as t... Latest reply by Patricia95

Hello community, An Airbnb member instantly booked our listing for her son and his three friends. She stated in her message that she was just trying to book for them and promised us that they were going to behave, but she instantly booked before consult... Latest reply by Lol0

Ive been asked if i can accomadate a couple who are expecting a baby in a few weeks . They need somewhere short term , possibly 10 weeks or so , and the baby would be born while they are with me , Im slightly wary , (after reading stories about not being... Latest reply by Deborah8