Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Its been a time since I listed my property on airbnb but haven't received any booking till now, would like to know that if anyone could provide any assistance in getting my first few bookings.Thank you Regards Tarun Thawar Latest reply by Paula

Hi everyone. I am extremely frustrated. I'm a new host, less than 30 days. Pest control came on a deferent day than normal. I emailed a guest to let them know pest control was on property. He never responded until a couple of hours later. Since he was not... Latest reply by Brenda1312

Hello!I'm hoping someone here can give me some booking advice. My daughter has been accepted to do her college senior internship at the National Zoo in Washington DC from May - August. I will be going with her since I work remotely. We decided that an Air... Latest reply by John5097

can I charge the guest for the additional trash they left Latest reply by Helen3

I have had a few guests recently who have left the back door closed, but unlocked when the leave (front door is locked though).How do I stop this? My front door is a digital code lock, back door is key entry with a basic internal push button lock. I don’t... Latest reply by Mike-And-Jane0

I have set up a flexible cancellation policy, where guests can cancel to me within 24 hours without charge. I have a guest whose booking is in 2 months in the future and when they try to cancel, it still says they would be charged. But if I cancel, I woul... Latest reply by Julia0

I got a last minute reservation request to check in right away at 10 am, I looked at the guest profile and he had 40 all 5 stars positive reviews, so I wasn’t hesitant to accept.I met guests thirty minutes later opened up the house and left.Few hours late... Latest reply by Bhumika

Hey,I’m new to hosting and I have had only one guest so far, but some requests. Every time when I've got request I wanted to see profile of guest, but didn't see much. I just asking myself if it is because of missing data in profile or it is because of so... Latest reply by Joelle43

I just completed a phone call with Airbnb Customer Service and was informed of a photography promotion for a FREE photoshoot that was offered to "select" hosts and not to others. I had just booked a photoshoot for $269USD or over $350CAD and it was explai... Latest reply by Fred13

I have had a payment issue with airbnb and find it impossible to get to the right people. The support center does not seem to be able to get to the bottom of the problem. Nor be able to solve. I have had this issue of not being able to get past first l... Latest reply by Paula