Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

We provide BBQ, propane tank and a spare for our guests so they do not run out when cooking - we ask that the guest refill or replace the empty tank once they start using the spare. Is this a reasonable request? Roy Latest reply by Marissa160

For those of you hosting and used to greet guests in person in the past, have you started doing it again? I tried to greet guests in person as much as possible before the pandemic even though I have key pad locks both to check IDs and to show around. I gr... Latest reply by Robin4

Hello, fellow hosts. Reading some of the disturbing host stories here, I got a little worried. I thought I knew the rules, but maybe I don't. I have not chosen to review every one of my guests. If I don't review a guest, will Airbnb count that against me ... Latest reply by Maia29

Hi all This is something that's been on my mind since I'm considering booking an Airbnb for an overseas trip next year. I happen to be Vegan. Which means I only eat plant-based, no animal products at all. Would you consider it to be a reasonable request... Latest reply by Inna22

Had to share this. Was checking out the competition, as I frequently do. Plenty of business to go around, but I like to see what's going on with local AirBnBs. Review from Sherry- member since 2017, no reviews. Yikes! "The home was nice but pray you don’... Latest reply by Kia272

Have been reading experience of first timers as well as a few experienced hosts. Many experiences , I echo in India. Typical issues / queries- wheel-chair access- Ease of accessibility for senior citizens- type of food we serve- activities guest can get i...

Boy we made some mistakes in hindsight, but it's also bad luck due to several unfortunate circumstances all tied together. I am still seeking solutions to I'll try to make this as brief as possible: Guest had a 15-night stay. Two days before her checkout ... Latest reply by Rodger20

I can't send a message to a host without selecting holiday dates. We're flexible and it's a general enquiry so we have no dates in mind.And some don't have any free dates. So can't send a message. Can anybody help?Thank you Latest reply by Sarah977

We've welcomed our new guests today and they've asked us to buy a bigger TV than the one provided. We've been hosting for 3-years with the same TV and haven't run into this before. I'm curious, what do other hosts see as a reasonable requests from guests?... Latest reply by Joshua-and-Gretchen0

I have a young couple, 18-years old, who checked in 5 days ago who have been polite, but messy, since checking in. This morning I could hear them arguing at the top of their lungs (mostly him), but I felt so uncomfortable. They were slamming doors and us... Latest reply by Lisa-Marie21