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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hi All, I’m looking for some advice re what is acceptable in terms of cleanliness we’ve been hosting our holiday lodge in the Lake District since May 2021 having used the property for 18 months as a second family home. Our reviews from all guests since t... Latest reply by Yvonne693

Hello everyone,Kindly, i would appreciate all possible response to this as i am new to the whole thing. I am a student with a two bedroom apartment, my apartment isnt all totally for Airbnb as i live in it but the other room is a separate place set and de... Latest reply by Merrilyn5

Hi we have not long been hosts and so far we have had lovely guests , except for the the last two families, we allow dogs , and actually state in the house rules , one small dog only , as our caravan is not big enough to accommodate big dogs , the las... Latest reply by Suz2

Hi I’m new to hosting set up my payment method and had my first guests last weekend had a email to say a payment has been sent and will be in my account by the 2nd of July But my payment method still says it is checking and also has default on the top it ... Latest reply by Mike-And-Jane0

I know this sounds like a really dumb question. Please don't give me a hard time about it. One reason I'm asking is because occasionally I have NQR (Not Quite Right) guests eg the guy who bought 3 times more takeaway food than he needed every day for 7 da... Latest reply by David3418

Hi everyone I am new to hosting. Can I ask for advice about change overs. On the days when you have a quest leaving and arriving the same day how do you deal with this?Do you just state they have to arrive by a certain time and leave by a certain time so ... Latest reply by Helen3

I got my first tip today and wondering do I send a thank you for the tip which I would like to do or do I just go about the day as usual? Latest reply by Anthony-Charless0

Two guests booked and paid for 2 nights, but stayed an extra night and have not paid. I have sent a messge reminding them to pay through Airbnb but had no response. What do I do next? Latest reply by Sarah3999

We have been renting for almost two years, mostly longer-term rentals, and are proud of having received 23 straight 5-star reviews. We always try to go the extra mile for our guests and take pride in having met their needs, especially when they say so in ... Latest reply by Rich-and-Yan0

A young couple is staying with us for 2 months. They seem to be nice people, but they don’t communicate well and seldom follow the house rules until being confronted.Here are some of the circumstances we had to deal with them about:They often leave their ... Latest reply by Anonymous