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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I'd like to formally express my frustration regarding your recent policy change that prevents hosts from submitting review removal requests on behalf of guests -- even when both parties are in agreement and the guest has provided written permission. There... Latest reply by Steven1981

I would like to share my horrible personal experience of Airbnb guest in Pakistan / Lahore. I have been to few countries and stayed using Airbnb with great experience. But I had terrible experience in Pakistan. It seems in Pakistan, Airbnb is very risky. ... Latest reply by Cineplex-Lodges0

While staying at an Airbnb in Mexico, we noticed that money had been missing.How do we make a claim through Airbnb, who provided the housekeepers? Latest reply by Bhumika

Hello,We travel for work 4-6 months a year, hence considering Airbnb or short term furnished rental for the period we are away. Two bedroom & office or 3 bedrooms, 1 bathroom etc. Any feedback would be greatly appreciated. The home is small and modest in... Latest reply by Elisa

We stayed at a certain location in Fort Pierce, FL during the month of June 2025 and we are trying to get in touch with someone named Brandon who left a review and seems to have joined AirBNB only on month ago. Does anyone have any idea how to go about ge... Latest reply by Adam2418

I'm looking for insight on how others approach situations like this. When it comes to "service animals," I understand we're limited in what we can ask. I typically just inquire about the breed and age. In this case, the dog was a 6-month-old Cane Corso. T... Latest reply by Jennifer5349

Hi. I've charged a £400 cancellation fee from a reservation made several months ago. It has only just been brought to my attention when it was taken off the payout for a recent stay.The guests made several false claims of problems at my property and cance... Latest reply by Dave1581

Hi, I have a Aibnb Acc in Singapore with some trips done on it. After i have migrated to Uk I wanted to use credit vouncher to offset some cost however it doesn't allow me to add as my account is from diff currency? So I have to create a new Airbnb accoun... Latest reply by Mike-And-Jane0

Despite overwhelming evidence, including documented policy violations, property damage, harassment, and complaints from other tenants—Airbnb refused to remove a retaliatory review from a guest whose reservation was justifiably canceled by an Airbnb Ambass...

My guest asked to leave my accommodation 3 days early a week before the end of their 3 and a half week booking. This was due to unexpected changes to their international travel plans. I helped the guest to request a change to the length of their stay with...