Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I’ve always exclusively used Airbnb for hosting and have had great success with it. Recently, a friend encouraged me to explore other platforms like VRBO. I created a profile on VRBO, but I found the platform isn’t as user-friendly as Airbnb. It can be q... Latest reply by Tom5000

Hi fellow hosts and Airbnb team, I’m reaching out to share a recent experience that has left me quite frustrated, and I’m hoping to get some advice or support regarding a review that was left under unfair and misleading circumstances. Here’s what happened... Latest reply by Shelley159

Hı mu name is Adel from Türkey.. When we first put up our listing on Airbnb, there were a number of enquiries coming in everyday. But since the last 5-6 days, there's a sudden halt in enquiries. I wonder if anyone encountered the same issue recently? Is... Latest reply by Kelly333

I had some water damage to my rental and have had to cancel a number of bookings. Air bnb support is not longer responding to my requests for help. Latest reply by Kitty-and-Creek0

Unfortunately, I had a guest leave my home FILTHY. I am a Superhost, my place has always been impeccable with raving reviews and nothing but good things said by guests. After my last guest checked out, it was left in shambles. 1. They had a cat(s) and lef... Latest reply by Juliana981

I received a suspicious looking message from 佳琪 asking to book my place for two months. How can I tell if this is a fraud? Latest reply by Alex

I'm wondering about this, because of price adjustments that occur as it gets closer to the booking date - if a guest who booked without a discount at one place, is allowed to cancel and rebook at another place for the same dates. Latest reply by Lorina14

I did a search in the Community and couldn't find a solution so I was about to post a question here, because I'm using ProTools and found some blocked dates. I unblocked them and they flipped right back to blocked. I did this a few times with the same res... Latest reply by Elisa

I have a request for booking which is a third party booking but is obviously sanctioned by Airbnb Does anyone know how this works? Can the guest leave a review? Can i review the guest. How do I know about the guest's identity. It seems that 3rd party book... Latest reply by Elisa

Arrived at this Airbnb - arrived around 5pm. I brought all my luggage up the flight of stairs (several trips), unpacked groceries into fridge, and started settling in. I sat on the couch to answer texts and found out plans changed and I will be checking o... Latest reply by Nancy2420