Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

The 8 bookings in Edmonton Canada I have seen the following activity by Super Host status residents in Edmonton Alberta, Canada : 1. Drug dealing and onsite meth use 2. Completely fake or unsafe places with no heat or electricity 3. Severe long stay menta...

Recently, I had to cancel a trip to New Orleans due to the inclement weather they were facing on January 22, 2025. I feel I should be refunded due to the fact that the entire city was under state of emergency and there was no possible way for me to make t... Latest reply by Jennifer1897

Hi how do I find out before I book if property has parking Latest reply by Kitty-and-Creek0

Last-minute cancellations can be frustrating, especially when they affect occupancy rates. What are the best ways to fill those unexpected gaps without relying too much on discounts? Do flexible policies help, or do they lead to more cancellations? Latest reply by Elisa

An airbnb guest broke a window (and admitted to it in writing) in a unit that we rent and airbnb. I submitted a claim for the repair of just the glass as the window itself was not replaced or improved in any way.The window was restored to exactly as it wa... Latest reply by Elisa

Aloha Airbnb Hosts.I recently listed my condo.I'm not able to see online the nightly rate paid by all Reservations- past, current and future.Can someone lmk where I should be looking?Mahalo!Heather Latest reply by Elisa

I am sick and tired of Airbnb not solved any of the cases we have brought to yout attention for damages, reviews, violations of our contract etc. You owe us 8K and at this time I need to speak to legal if I don't have resolution by next Monday. Latest reply by Pirre0

We have had two years of good experiences overall - small issues here and there. A recent guest left such a mess that we left a bad review, honest and clear. We don’t want them back. They took all of the available toilet paper, oil, coffee, and flour in t... Latest reply by Helen3

Posting here as I'm banging my head against a brick wall with Support in the hope that someone can shed some light on this discrepancy. I'm currently on a stay and I would like to extend the booking to cover 5 Mar - 5 Apr but I have some coupons I'd like ... Latest reply by Marcin65

there is a smart tv provided and locator ask me to receive canal+wich has to be paid following the subscription choosen.what do you advise? Latest reply by Frances3408