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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Hello, I recently booked an Airbnb for the end of August for a couple days. I browsed through the terms very quickly as I had already been looking at this location (I know this is on me to pay closer attention). After booking, something came up and I am n... Latest reply by Jennifer1897

So the guest stayed for seven weeks. Upon departure, I discovered that the guest’s pet had damaged the window blinds, with the damage located close to the floor. The blinds were replaced, and a Host Guarantee (Host Protection) claim was filed for reimburs... Latest reply by Ania-and-Greg0

Hello Airbnb Trust & Safety / Community,I am forced to escalate this case because the Senior Case Manager has closed my case without applying Airbnb’s own Long-Term Cancellation Policy correctly.Facts:My guest stayed nearly two months, then cancelled with... Latest reply by Emilie

While traveling from Delhi to Dehradun with my 1-year-old daughter, my wife, and a few friends — after a long 300 km drive — we thought booking a place through Airbnb would be the easy part of the journey. Clearly, we were too optimistic. My wife attempte... Latest reply by Emilie

I had a one nt booking request for the 12th July. I preapproved but the individual had not accepted and messaged they were checking dates. Another request for the same nt came in for and the airbnb rate was reduced to just under £10 less than my set rate.... Latest reply by Emilie

Dear Airbnb, I am writing to formally lodge a serious complaint regarding our recent stay at a property booked through your platform. On July 1, 2025, we checked into a home that was not only inaccurately represented in the listing, but also posed an imme... Latest reply by Helen3

Whenever I try to log in on my Macbook in safari (newest OSX, last years model laptop), the log-in with google window pops ups for like a nano second, just so I see it would be there and then disappears. I checked: it is not still open and hidden behind t... Latest reply by Emilie

I saw alot of complaining on here and twitter about the new automated review dispute, the guests who don't show up at all then next day they ask for full refund and when host decline they leave one star review and the response to review dispute come short... Latest reply by Joanne844

How can you add notes to a booking or blocked nights from the app with the new update? The only workaround is if You can open the airbnb website (from a computer), go to the long calender vew across the top, scroll to the dates, select them, then add a... Latest reply by Joan2709

How come guests who never showed up and then next day they demand full refund and send insulting messages calling host hungry person and then leave 1 star review that upon filing the removal form I received automated response saying that review follows po... Latest reply by Magy6