Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Superhosts are experienced hosts who work towards delivering top notch experiences for guests. They are experienced in hospitality and communication who know how to meet the expectations of numerous guests. Some of the most popular ways to upgrade you... Latest reply by Mr-Dennis1

I'm trying to create a quote for a last minute guest. The fees and taxes I see on my end are not matching the fees and taxes he sees on his end. The difference is about $250. Is there a way that I can see what he sees so that I can determine if the pric... Latest reply by Rebecca

A host has sent me a link to their property with an abnb.me url It does direct me to airbnb.com but when I try to search for the property on my own on airbnb.com I can never find it. It seems suspicious. Is it legitimate? Latest reply by Anthony2385

Hello everyone, For a fair while, every time I read something about domestic violence, I think of Air B n B and the world wide resource of fully furnished houses, r4eady to go. How about we get together and start a support programme for victims of domest... Latest reply by Jaimie39

Hello, fellow Superhosts! Does anyone use a special checkout message encouraging reviews and explaining the ratings within AirBnB? My booking decline significantly during winter so each review matters significantly more this season to maintain my superho... Latest reply by Frances3408

Hi Fellow Hosts! I’m new to hosting and wanted to gain your knowledge regarding exceeding house occupancy. We have guests inquiring for events like weddings where they want to have guests over beyond the house occupancy (including the visitor allowance). ... Latest reply by Fareeha1

This afternoon I’ve tried booking a home for next weekend, and was denied. Apparently, I’m on high risk? I’m not sure on what that even means. I’ve only book twice and had great experiences. I don’t know why I’m being denied on booking? Is there someone h... Latest reply by Paula

So this is interesting. I just had an 8-person family DENIED by Airbnb to rent my place. My listing accepts up to 10 people but apparently, Airbnb flagged them as a "potential party" and even after I sent him a pre-approval for his rental, and we BOTH con... Latest reply by Juan5497

A guest wants to book every slot from sunday to thursday for 4 months. is there a way to allow him to do this as one trip and one payment? Latest reply by Louis2787

I have a request for next summer and the client asked if I could book not using Airbnb so they could avoid the fees. I said no and reported the request. However, they still want to book. That is not a problem, however they have never booked with Airbnb... Latest reply by Joan2709