Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I started Airbnb some time in February, it’s really discouraging for me because I haven’t had bookings , though I have had some . So now I need to pay rent out of my pocket . Please how can I share property so y’all take a look at it and see. If anything... Latest reply by Aaron1482

Hello, I am a newer host who just got past my first 5 bookings, where my bookings were set instant book after the first few that had me approve. I have now changed my settings to turn off instant book, but my question is regarding canceling or editing som... Latest reply by Emilie

Over the past 5 days ive had so many want to book at outrageously low rates as low as £5, to £9 @ night. The rates on my calender state £71 per room per night. I wouldn't open my doors for such insulting prices like these. Has anyone else experienced thi... Latest reply by Elaine701

Hi. What happens if a guest is a no show? I’ve sent a few welcome messages but haven’t received a response. They haven’t cancelled as yet (due in tomorrow) Latest reply by Bhumika

My guest made a safety call and had no understanding nor did anything happen to guest. She over heard my daughter who was upset bc I asked her to get off trampoline as it was time to bring her friend home. As a result of this disappointment my child tri... Latest reply by Bhumika

What exactly happens when you “unsend” a message? I reread a message I sent to an inquiry and decided I wanted to word it a different way so I selected it and clicked on “unsend” and typed a new one. The previous message never said it was “read” before I ... Latest reply by Paula

How do I report damage to osur property? How do I request money from the guests? Latest reply by Bhumika

Hi, we had some great guest come in for our new listing. everything went well, they had such a good experience and they thanked me for it as well once they left. But they never left us a review. I'm just confused is it something we are doing wrong. Is the... Latest reply by Ashish197

Luxury apartments 2BED | Self check-in | Latest reply by Paula

We have a house manager that meets our guests when they check in. Now that phone numbers are masked, how can my manager get in touch with guests without accessing all of my information? Latest reply by Paula