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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We do not stay in places that allow pets yet, we cannot search for only properties that are pet free. It is annoying to have to search the details of single listing that meets our other criteria to determine if the property allows pets. It seems like it ... Latest reply by Phyllis160

The issue is simple:My listing clearly states the property has queen-sized beds.The guest left a 2 star review claiming that the beds are full sized and not queen sized.Guest had an issue with me because I did not left them cancel the booking after they c... Latest reply by Armaan5

I had a guest stay at my home during the Hurricane. They were trying to escape the Hurricane since they lived in the Tampa, Florida area. Of course my home lost power because of the high winds. My guest was upset that I didn't have a generator. The de... Latest reply by Greg2406

I have been trying to get an issue resolved for almost a week and its tying up my funds I need for my cancer trreatments. I keep getting the run around saying that supervisor witll call me back . No on ever calls back . This shouldnt be that hard to fix, ... Latest reply by Paula

I just received an instant booking and the guest has one horrible review and I am very concerned about my home. What can I do here? Latest reply by Joelle43

I recently had a completely honest review that I left for a guest removed apparently at the guests request despite it not breaking any of the policies. When I questioned it airbnb admitted it didn't break any review policy and then just wrote a couple of... Latest reply by Lorrie58

Hey got a bad rating from a guest is that the end for me Latest reply by Dave-and-Deb0

Hi hello, have a bookin for tomorrow one night. However I have to cancel the booking as my maternal uncle expired in my native village and I have to go to my village urgently. How to do this without losing any money by the guest? Latest reply by Elisa

I have two tenants sharing one of the rooms I rent out and they have 2 remaining weeks.They both have been very messy and I received messages from the other tenant while I was away. I kindly reminded them and showed them again how to clean and take care o... Latest reply by Sotiria6

I think my tenant may be mentally altered. I have an elderly lady and she is reaching out to me multiple times daily for help with things that are very simple and have already been explained. This last message says she is scared to poo because she think... Latest reply by Cheri354