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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

I have a previous guest looking for a place for Aug to May for three years. I don’t do long term rentals. The guest is a musician playing the sax he is an excellent young man courteous and I highly recommend him. He’ll be attending the university of Miam... Latest reply by Bhumika

Hello, Hope everything is fineI just want to inform you that my friend book for a reservation for a place but unfortunately the verification expires but still they get the partial amount in their bank the after a day they put it back in the bank then afte... Latest reply by Paula

I've been trying to loggin into my account as guest but it keeps telling me that my account has been blocked and that I have to contact Airbnb.com to request an account overview. I need to reactivate as I don't think I have committed any violations. Pleas... Latest reply by Paula

Hello me and my kids had a worse experience. I need help on what’s my right? thanks . Latest reply by Paula

Does Airbnb really require hosts to arbitrate a routine error on a payout ? This sees like such an easy fix if anyone at Airbnb would review it. My mesage threds are being closed and this is a serious matter. All hosts shoud be aware of the risk. Ai... Latest reply by Mike-And-Jane0

Just had AirBnB cancel and 100% refund a guest with a reservation a week away from check in because their "boyfriend" had an accident. Is it just me or did I read the cancellation policy wrong when it said "UNEXPECTED INJURY IS NOT A CANCELLABLE EVENT"? ... Latest reply by Mike-And-Jane0

Hello everyone,We've been Superhosts for over a year, have a guest favorite badge, and are among the top 5% of properties in our city. Recently, we received our first 3-star review. Our property is a legally listed secondary suite with accurate photos and... Latest reply by Joan2709

We’ve had our first very unpleasant guest who cancelled the night after checking in on a 4 day stay. They (before cancelling) told us they were checking out and demanded to only pay for the night they stayed. After asking everything was ok, explaining our... Latest reply by Inna22

In looking for the Airbnb's executive leadership team's email information, I decided to also post here in case someone reading, with power at Airbnb, has some common sense. I am beyond frustrated right now and honestly -- Airbnb is really testing my profe... Latest reply by Elaine701

We just had our first Airbnb guests check out. They were polite, and quiet, and didn't wreck the place. However they did not follow clear house rules, such as "no vaping," or specific parking instructions, or half of the checkout instructions. As our fir... Latest reply by Patricia2526