Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

It is advertised as NO SMOKING. That's why I rented it for 6 weeks. But someone in the building smokes all night and the smoke keeps me up and I cannot get any sleep. The renter has offerred a refund for the remaining days of our contract, but it's not so... Latest reply by Helen3

Share your Thoughts Latest reply by Muhoro0

Invoice requesting $550.52 Peace Cottage Address 1000 "E" Peruvian Pastures Brooksville. ** **[Phone number and address hidden due to safety reasons - Community Center Guidelines] Latest reply by Paula

We have an upcoming booking made some time ago for 6 adults - plus they mentioned in passing - likely a 3 year old. I messaged them earlier in the week to find out about the 3 year old and that our house is not set up for toddlers (however I didn't add i... Latest reply by Bhumika

My wife and I are Superhosts of 7.5 years with 4 (Guest Favorite) listings and almost 950 guest reviews. The issue occurred at our 4.99 unique property that's in the top 5% of listings in our area. Guests asked a few days before the stay about staying 1.5...

Hi I am Mr S.N Rao from Toronto , Canada . I am currently brand new to Air BnB. Looking to explore my home based business.I would truly delighted if some key inputs are given to accelarate my initial bookings . SincerelyS.N Rao Latest reply by Elisa

We use our cottage quite a bit ourselves and after finishing our basement, decided to add an exercise room. Nothing fancy, stationary bike, yoga mats and some weights. Not sure yet if I want to lock this room or let guests have access - providing they sig... Latest reply by Marina2331

Hi I am Rakhi jayant I have o e flat in north goa and lisited in airbnb but i am not getting any booking Kindly advise me what to do . Latest reply by Quincy

I have a record player in my home. Today, I realized that someone damaged it and stole a very rare and expensive record. But I don't know when it happened or which guest it was since i noticed it only now. How should I handle this? Latest reply by Rebecca

Our guest policy, dictated by our bylaws and insurance, is designed to ensure the safety and enjoyment of all our guests. We highlight this key point throughout our listing and, upon acceptance, even request guests cancel if they are planning others to ... Latest reply by Linda4778