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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We just had a guest claim the apartment smelled like weed so bad, they couldn't stay. I know this is false and after they made that comment, they preceded to add the hot tub was shared but its not and the platform below was unable to stand there. Hot tu... Latest reply by Marie8425

I have hosted on Airbnb for over a decade, and my 83-plus reviews have consistently given me 5-stars. I am proud to be a Superhost. Many former guests are still friends today and return often. Recently, I had a terrible experience with a guest who, I be... Latest reply by Franco237

There has been a change in the format for hosting. I really dislike it. The algorithm keeps changing my cover photo. When I use the photo I selected, I get more bookings. When it defaults to their choice, they fall off. Also, I do not like the new... Latest reply by Paula

I have a trip planned in multiple cities, the first city was booked successfully, but when I tried to book the second location I received this message /Your payment cannot be processed because your account is currently under review. Please try again later... Latest reply by Paula

I recently had the terrible misfortune of booking an Airbnb location which is actually two units, an upstairs unit and a downstairs unit. The day I arrived it was so cold I could not sleep. Unfortunately the temperature controls are in the upstairs unit... Latest reply by Jenny675

There is at least one location on AirBnB that is violating the conditions that were implemented when the county granted the permit to run the short term rental. How do we report that and what happens after it is reported with documentation? Latest reply by Marie8425

So a few years ago I made a post about airbnb's offering breakfast you know since the second b is breakfast. The angry responses I got calling me a troll and everything you would have thought I was summoning satan. But even then it wasn't super important ... Latest reply by Zheng49

I am looking for an experienced co-host for my listing in the hamptons to help boost short term and off season bookings Latest reply by Ann-Marie79

I am a new host and after my first guest experience being a negative one im looking to use the hive mind of hosts here for information before my second guest arrives. My second guest who is a little over a week out has notified me that they needed to orde... Latest reply by Bhumika

The host coming into the apartment unannounced is what I'm wondering about. I experienced this two days ago as a guest while renting an apartment in Italy - NB: I rented the entire apartment. I was asleep, and granted, it was around 10AM so indeed it was ... Latest reply by April638