Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Hello, I've had this issue a few time now and Im wondering if theres something that be done or if anyone else has had this issue. I have had a few bookings that wanted early entry and I have been able to accomodate. I enter in a ealy check in time for the... Latest reply by Bhumika

Hi everyone. I am looking to rent my unit hourly say for 3 hours and more. Has anyone ever tired it and is it worth it ? I have rented for 4-5 hours before Latest reply by Helen3

When searching for available listings on the map, it would be most useful to have indicators showing north, south, east or west. Some countries, like Colombia, make extensive usage of cardinal directions and since I travel a lot to Colombia, knowing if th... Latest reply by Marie8425

Hi, I hope your day is going well. Why is my refund a little over $200 short of my initial payment when I cancelled within the 'full refund' period? Latest reply by Sea2505

Latest reply by Sophia

I have 2 listings I manage and both have settings that I require 1 days notice before booking, and both have it checked off that I need 1 day before and after each booking to clean/prep. One of my listings always gets same day requests that i have to deny... Latest reply by Shelley159

Hi so I had an Airbnb guest book reservation *** but we have no availability for tonight as seen on my Guesty calendar. I just need to know if this is a sync issue as this is not a good guest experience and I wish to avoid a negative review for something... Latest reply by Rafael1421

Can I use more than one voucher at a time to make a booking ? Latest reply by Paula

Hello Airbnb hosts! I hope everyone's doing well. I recently encountered a situation that left me pondering, and I'm turning to this community for some guidance.Here's the scenario: A recent guest provided feedback that caught me off guard. They mentioned... Latest reply by Paula

Have you ever had to deal with a 1-star retaliatory guest review? Im dealing with that now with a guest and airbnb is pending removal of my listing. I had submitted an appeal. Trying hard to escalate this to support. Have you navigated this situation befo... Latest reply by Alicia753