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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

Good evening Airbnb community!Please can you advise how I can handle the following situation.My listing is relatively new (I started just over 1 year ago...last October). Since then, I consistently receive 5 star ratings and have been a suer host since Ap... Latest reply by Suzanne1187

Subject: Urgent: Request for Executive Intervention - Defamatory Review & Critical Business Impact Dear Airbnb Leadership, I am writing to request immediate executive intervention regarding a defamatory review that has completely halted bookings at my Sup... Latest reply by Maribel330

Hey all! I have a guest coming in this week that are upset that I do not provide streaming services. We have an 86 inch TV with WiFi so they are able to log in to their own streaming services. This guest has been interesting from the get go - basically qu... Latest reply by Joan2709

Me, my wife, and another couple rented an apartment in Belgrade, Serbia. Everything was fine during our stay. After we left, the host accused us of damaging his vacuum cleaner.To be specific, he claimed that someone urinated on the vacuum cleaner. The pr... Latest reply by Marie8425

Hey everyone, I’ve had a few guests recently who asked for early check-in, so I adjusted my cleaning schedule — but then they didn’t arrive early after all.It’s not a big issue, but it sometimes messes up the timing for my next guests or cleaning staff.H... Latest reply by Blaise52

I have had nothing but I bad time with this company & still waiting for a reply.will ever use them again. Latest reply by Claire2674

Hey there! My name is Ruby Olagunju, and I’m based in Nigeria.I just joined and created my first listing of a cottage guest on the app. I’m still new here and if there’s any tips to get clients to book. Please help me out. I’ll truly appreciate the advice... Latest reply by Eniola9

  Hello everyone ,I hope you’re having a great week! While many people may think hosting is just about offering a place to stay; for some hosts, hosting may mean much more than that. From what I have read in the community, many hosts feel that hosting ... Latest reply by Mary1523

My family and I had a great stay but came home to a surprise charge of $600 for a bed the host claimed we broke. We only slept on the bed and it had a huge, visible crack in the pictures that we would have heard - we know we didn’t break it. After we exha...

Hello, I currently have 1 listing in Williamsburg Virginia that is doing ok. Could be better it was doing great and then came a a bad review that was due to reservation at the front desk ( it’s at a resort) they messed up the booking and they also had c... Latest reply by Julie5907