Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

I will never be able to forget this guest because this guest was a very greedy and stingy person. I even gave a room and did not get any money, this is a complete lie. I don't want to work with this kind of booking guest..I am very fed up with such guests... Latest reply by Breanna

Can anyone please explain how requiring hosts to have a portrait photograph and written profile but not requiring this of guests when making a booking is not discriminating against hosts? Personally I don’t have a problem having this in my host profile, I... Latest reply by Scarlet95

I'm on Airbnb for a little over a year. The first few months were great bookings and I became a super host very quick. But now it's very slow, for several month I had no bookings. And for now in the high season it's very discouraging, I only got a booking... Latest reply by Sunny273

Why are Airbnb so evasive? The so called support, stick to a script and will not transfer you to a manager, they won't give you the head office phone number nor its address. It cost me a lot of money speaking to their US support because the UK support is ... Latest reply by Scarlet95

Hello AirBNB Community, I am a newbie here and i am gathering information and experiences that may help me in the future when i open as a host. I let a so called friend live in my home for a short time, she knew i would be asking her to leave, due to ope... Latest reply by Helen3

Hi,Where do you add a mirrow as an amenity? I can not find a option to show or add that I have a mirror. Latest reply by Mike-And-Jane0

Hi, There’s no way to search the app for this but does anyone know of hosts who offer these types of license-less for use? Preferably on national parks or nice secluded areas. Thanks for your help and best to you and yours. Latest reply by Helen3

Hello Airbnb Community,I hope this message finds you well. I'm reaching out to share a concerning experience I recently had as a guest. I've been a loyal Airbnb user for over eight years, maintaining a clean record and always adhering to the rules.During ... Latest reply by Chenxi9

I have found this summer that a lot of people have booked and cancelled and I haven’t had any enquiries on Airbnb for weeks. This coincides with listing the house on Booking.com (which has been a nightmare!) and I just wondered if these two things were re... Latest reply by Mary612

I'm new at this business, I started being a host 4 days ago. I got a reservation, 3 guests are coming. The one who made the booking seems lovely but has only 1 recommendation and joined Airbnb 5 years ago. I'm open-minded, but maybe it would be safer to d... Latest reply by Zsófia8