Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

Allegedly from the following org: Airbnb Unclaimed Property (upper left corner)Unclaimed Property Processing Center (lower right corner)P.O. Box 66501 (both corners of page, google it with quotes around it and no good hits)London KY 40742 (both cor... Latest reply by Jose-Luis202

Hello, I would like to get some advice on how to get more bookings in Winter. Thank you so much! Latest reply by Anoop16

First off ive been an Airbnb host for 7yrs, have had great success until now. I just had guest who was suppose to stay Dec 16-Jan 25. She left on the Jan 5th. Seems simple right? Not! The guest started out second day falling in a store after a seizure, hi... Latest reply by Helen3

  Hey hosts! We know that being an Airbnb host comes with its fair share of unique experiences. One aspect of hosting is dealing with guest requests, and sometimes, they can be quite unusual Whether it's a request for a particular type of pillow, an of... Latest reply by Helen427

During my guest’s stay, the washing machine started making a constant high pitch tone. He did not tel me about it until today after checking out. He is a traveling medical professional who works during the day and has stayed a few other times. Apparently... Latest reply by Mike-And-Jane0

I’ve been a Superhost for years, as well as a 5* guest. For reasons unknown, my account was suspended after ‘flagging’ a guest for hosting a party at my accommodation. I do have an outdoor Ring camera (above front door- facing stairway/ parking area)- so,... Latest reply by Chantelle71

So I had an out of town employment agency book a private room in my house (shared accommodations) for a month for one of their employees that is on contract with them and new to our area. This person that is staying with us works a 12 hour night shift, a... Latest reply by Jillian185

I find myself in a challenging situation and believe many of you might have faced similar issues, so I wanted to share my experience and draw attention to what happened. Following my stay at an apartment in London. I left the property in what I believe wa... Latest reply by Mike-And-Jane0

I just tried to accept a booking via airbnb however, this error came up - Exception: exception_unknown, message: IDL-defined service exception thrown from the server side. Does anyone know what the next steps are? Latest reply by Rebecca

I'm selling a condo in Myrtle Beach. I have a lot of reservations for 2024 and 25. The buyers would like to honor the reservations as i would like them to as well. I was just told on support call that this can't happen? This is insane. So the 20 folks tha... Latest reply by Rebecca