Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

Dear All, I cannot find the feature to create a new Airbnb experience program in Budapest. The page is telling me since a year, the site is under construction, but I can see the new programs are posted by others... Thank you for your help, Dia Latest reply by Rebecca

I’m having difficulty booking a place in London and I believe it’s because I’m new to Airbnb and have no reviews. What can I do to help my situation? Traveling with my husband, parents and two teens. Also a service animal (yes a real one). Small poodle n... Latest reply by Frances3408

Hello everyone, have a great day. I just wanted to ask and learn from experienced host here how to get more renters. Thak you Latest reply by Paula

My name is Ananth and I am a host in Hyderabad, India This is our second year as airbnb host and it's been great so far! I go back and forth between North carolina, USA and India (Once a year). So I was a little nervous about setting up an airbnb in my Hy... Latest reply by Paula

Hello, We have a beautiful 3 bedroom, 3 bath villa in St. Thomas, US Virgin Islands overlooking the Caribbean Sea. We would like to do a house swap for a comparable house in Paris (5-7 days) during the Paris Olympics in July. The swap does not have to occ... Latest reply by Paula

Very bad experience. I have lawer rates but an energy budget. 90% of the guests apprecite that. But Airbnb allows that guests break the rules and when I force in holding the rule, - airbnb accepts retiliation activities in reviews which mislead other gues... Latest reply by Nomads5

Hello! We currently have a group of four men staying at our place. The booking was clearly not made by any of these men. They look to possibly be construction workers. They arrived very late and had poor instructions on how to unlock our keypad entry. Is ... Latest reply by Shirley26

HI, I have some guests who have contravened several of the house rules including no under 18s as the house is not safe. They have also done some damaged that will be expensive to repair and that will impact my ablity to fulfill forthcoming bookings from A... Latest reply by CasaFlorestos0

I set up a listing for my own apartment which I only want to let out when I am away on vacation, so initially just for two weeks in June. However I just can't get the AB&B calendar to play ball. It seems I can either block out the entire year as unbookabl... Latest reply by Mike-And-Jane0

Compared to the last two months when we were nearly booked solid, our reservations are completely nonexistent for the months of May and June even though we have achieved Super Host status. This being our first-year hosting, is this normal for Florida? Latest reply by Emilia42