Support with your bookings

Airbnb exists to create a world where anyone can belong anywhere. This means every member of our community should feel valued and respected. We understand people may have diverse opinions, but it’s important to express them with kindness and understanding...

Kalimera to all of you! We have to help people, so that they can travel more often and more easily. Latest reply by Jenny

Have been hosting for over three years now through an agency and when I get a booking, All I receive is the lead guests name !!!NO Address from where they are coming from !NO Names of other guests staying ! So basically looking on the dark side if somethi... Latest reply by Mike-And-Jane0

Hej Airbnb People ! We are wondering why we do not have any guests from Germany in our House at Femø this summer ! The Calender has been Open, we have only 1 reservation in the beginning of august from a family in Denmark ! We are: *** yours Svend **[S... Latest reply by Sybe

I've been a Super Host for most of the 2 years I've hosted and still am. I rent a private 1 bedroom apartment attached to my home with a kitchenette & living room. In the last few months, I've seen a significant slowdown in my bookings. I'm wondering a... Latest reply by Aimee158

Under All activity, I can see that there are ‘Reservation requested’ but not seen it yet on the calendar or the inquiry in the messages. None of the reservations went through. Just opened a ticket with support team. Did any one of you experience a similar... Latest reply by Mar125

I am having trouble with guests not paying the pet fee, while bringing their pet (not a service animal). Are other hosts having the same problem? Latest reply by Dave-and-Deb0

Hi, How are your bookings going for summer? Latest reply by Bhumika

Hi, Il wonder if anyone can give me some advise. What other hosts do regarding security deposits. Do they ask for cash on arrival or process a card transaction? I understand it isn’t advisable/ legal to hold card details Latest reply by Paula

Hi all!I have a guest due to arrive in 3 days fora 4 night stay. She messaged to say a relative has passed away and she may need to change the dates due to a funeral. If I allow the date change to later in the month, it’s unlikely I will fill this booking... Latest reply by Bhumika

During our stay, we encountered a rude host and discovered several broken furniture items. Additionally, various amenities, such as shampoo, conditioner, and cleaning supplies, were missing. Regrettably, I didn't take any photographs of the damage, and al... Latest reply by Fred13