What hosts are saying

    Quincy
    Support with your bookings

    How to create a Top Answer in the Community Center

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22
    Leigh625
    Support with your bookings

    Rating guests

    Greetings, I just had my first guest that I rated lower than a 5 because they did not follow the instructions for checking out. In addition, I felt as though they tried to skirt around the pet fee when they avoided adding it into their reservation stating... Latest reply by Ana2038
    Gary1274
    Support with your bookings

    Airbnb rebooked an apartment without my consent then confessed. NO REFUND

    I am 71 and living on SS. Airbnb rebooked an apartment I was in without my consent .. Then admitted they did it. Now they refuse to refund my money. This is what they said: ** Any help ? Any body every had them admit to stealing money and not ret... Latest reply by Gary1274
    Carlos4679
    Support with your bookings

    Payout issue, the guests stayed 14 days and Airbnb cancelled the booking and reversed my payout.

    Good afternoon, I am having issues with a payout, Airbnb canceled the reservation after 4 guests stayed at my property for 2 weeks and reversed a payout of -$1471.91. The guests are still at my property, supposedly checking out on Monday 20 November. I ca... Latest reply by Mike-And-Jane0
    Filippo12
    Support with your bookings

    Airbnb bedbug problem

    While staying at a Airbnb rental in Ithaca, NY from June 19th 2016 to July 5th 2016 I started developing a severe skin rush on my face, neck, back, arms and legs. As you have seen from the pictures, my body that day became quickly covered with about 100 t... Latest reply by Jason2365