Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

I have listed 6 rooms on the Airbnb platform, and our room occupancy is two persons per room. However, a guest named Nishat **[Personal detaiils removed in line with - Community Center Guidelines]** Confirmation code **[Sensitive information removed in li... Latest reply by Mike-And-Jane0

I’m wondering howcome I’m getting less bookings this time of year, I would have expected it to be busy between Christmas and New Year … Latest reply by Helen3

Hi all - Just this morning I had an inquiry for next weekend. The potential guest said that he received a message that he was unable to book due to risks of parties. He assured me that he would not be having a party; that he was coming for a job intervi... Latest reply by Ashley1797

Hi experts.We've had three guests by now (our minimum is a 28 day stay). On the payouts I notice that for one guest both cleaning and taxes are listed. For another just cleaning, and for the third neither. How can this be? Thank you! Latest reply by Hazel184

My guest does not use deodorant and his smell is very strong. I share the place with him. What would you do if you were in my place? Would you tell him or just try to ignore. Latest reply by Inna22

I have a suggestion regarding reviews that may encourage more guests reviewing. I review all my guests but find, although I have a high score, only about 90% of guests review. I think a good option would be if you review a guest, the time expires and the ... Latest reply by Helen3

Buongiorno Mi puo' aiutare: il contratto di locazione, come fa a comunicarlo agli ospiti? Io ho scaricato un PDF, ma non vedo come allegarlo al sito airbnb? Devo mandarlo agli ospiti per email? Poi loro lo riempiono e lo mandano a me?Grazie del consiglio.... Latest reply by Julia4493

Hi. Just started listing my property on a lake in New England. I am set up as a two night minimum. I’m starting to get lots of weekend requests during summer and I’m wondering I’d I’m hurting myself by not requiring 7 days minimum. There aren’t a ton of o... Latest reply by Mike-And-Jane0

I have followed the steps to send a discount to a previous guest. I have tapped Profile, Switch to Hosting, Tapped Inbox and opened guest message. There is no "Special Offer" link anywhere??? Can someone please help. I am new to Airbnb Latest reply by Helen3

I have followed the steps in sending someone a special offer but I can't fine "Special offer" when I open the guests messages Latest reply by Rebecca