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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika

Your thoughts? Latest reply by Helen3

We had our first horrible experience with a long-term guest. Guest let 3 weeks early in a very disrespectful manner. I notified her within the hour of her departure that she left several personal items including a case. I offered to box up het items and ... Latest reply by Elisa

Hello My name is L.J. and I've been hosting here in N.Y. for a few years now but I was wondering if any of you could provide some advice/insight on how to proceed in a unique situation... im sure alot of you are familiar with insurance agencies that book... Latest reply by Elisa

Hello! I came to this little issue with a guest. They booked for a total of 6 people, which is the maximum amount in our listing. When they arrived to the house I noticed they had over the maximum of 6. Before I confronted the issue I would like to get so... Latest reply by Joan2709

Good day, I am posting on this platform as all available long term rentals in swakopmund are being converted into air bnb, and my family and I are in need of a 3 bedroom long term rental for atleast a 3 year term. We have two small breed rescue doggies ... Latest reply by Rebecca

I have been staying in Airbnb's for months now, moving with my work every several weeks. While I love the conveniences of being in a house vs. a hotel room, I am planning to go back to hotels. Almost every one of the bnb's I have stayed in charge a cleani... Latest reply by Veronica1542

I am a rural host with a small old cottage on our property, we wish to have guests stay that would like to see cows, sheep and horses as well as have an outside fire to watch the stars.Recently I have had a guest charge his e-car for two days, after I sai... Latest reply by Rebecca

Dear Airbnb Community, I’m reaching out to express my frustration regarding a retaliatory review that Airbnb has refused to remove, despite clear evidence that the guest left it in response to being held accountable for significant damage to our property.... Latest reply by Elaine701

Good morning,My guest has booked several months out and selected the option to pay in full. She messaged me a few days later saying she meant to select the payment plan option and is asking for a partial refund for the difference until she can make the re... Latest reply by Heather2043

Can anybody help me with a problem? I got a diagnosis of prostate cancer two weeks before I was going to London for a month vacation. I told the host immediately and he was very nice and said he would reimburse me for whatever I had paid if he could ... Latest reply by Alexis823