Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

I am happy to give my guest a partial refund due to her event being cancelled due to bad weather from hurricane down south. How do I do it? Latest reply by Sallie37

Hi there. We’ve been travelling through Italy for the past 3 weeks and supplying our passport details along the way w each host. Although this last host has asked us to additionally take photos of ourselves and children holding their passports for additio... Latest reply by Angela1056

I was prompted to try twice through Airbnb to have it removed and was immediately denied. This squatter is a convicted felon. Latest reply by Keren75

Hi All, I've been a co host for a few weeks now and I want to streamline my replies to guests as much as possible, so I was hoping to starting running my listings on my computer, one thing is that I don't receive any notifications on desktop and was hopin... Latest reply by Jeremy1267

Hey guys, I'm freaking out a bit about this upcoming Singapore trip! My mom's from there but she doesn't have any suggestions for places to stay. I really wanted to find an Airbnb so we could feel like locals, but of course those need to be picked careful... Latest reply by Michael10205

Hosting has been such a rewarding journey—what started as sharing a space has grown into creating memorable experiences for guests from around the world. Becoming a Superhost is more than a badge; it’s a reflection of the care, effort, and attention to de... Latest reply by Elisa

I just found out that after midnight guests can not book for that night, only the next night. I would love to be able to accept bookings at 1am, 2am 3am... is this new? It makes no sense. A booking is basically charging for a time period of 3pm to 10am th... Latest reply by Helen3

Good evening, I just heard from a future guest who says that her bank statement shows that she's been already charged for her reservation in November. Have I mistunderstoond. I thought guests didn't pay until their arrival date. Please advise as soon as y... Latest reply by Joan2709

I see very low bookings via airbnb, what should I do to increase my bookings, I have lesser than market price and have good reviews too and photos are also good. Latest reply by Harsha46

Greetings everyone - I am thrilled to be a Super Host according to all of my guests. I just started hosting in February, so this is still a new and exciting experience for me. Please share my listing in the lovely Mount Washington neighborhood of Baltimor... Latest reply by Lindsay680