Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Quincy

We have just had a last minute cancellation where the guest claims they didn't know we had a No Pet policy, I believe this guest knew all along that we had this policy and left it to the last day to inform us that they didn't know this and hope that we wo... Latest reply by Peter1360

What's the legal age to rent a Airbnb in ohio? Latest reply by Sharon1157

I do not receive any more booking or enquiries for the last 2 months? Any one experiencing the same? Latest reply by Mike-And-Jane0

I want to discount a specific week and only that week and only if they book the entire week. I used to be able to do this by setting a custom rule but the above option appears to have disappeared Latest reply by Mike-And-Jane0

I recently stayed at an airbnb and had a good experience. I would like to leave a review, but see no way, at least on my phone, to do so. I don't even see a way to login to my account. I was able to get into this forum for hosts, but that's it.Please he... Latest reply by Mike-And-Jane0

My guests have reported some issues including problems with the shower getting too hot anda loose drawer front. My maintenance person has contacted them to fo round and try to fix them, but they won't allow access but they are still wanting a partial re... Latest reply by Debra300

My 18 yr old son booked a condo for 3 months from now. Paid what we now know was a partial payment of $1300. He thought it was a deposit. He sent a message to the host within 48 hours of booking to cancel when he realized he needed someone 25 yrs old to c... Latest reply by Casey363

I am getting people booking my place for other people.Sometimes it's a wife booking for her husband because he isn't tech savvy but sometimes its someone booking for a brother.What if someone books for a non-relative?I am concerned that I won't have any i... Latest reply by Lisa575

A guest did a review but it is not showing. I need this to post for my Superhost Status. Is there a way of finding out why it isn’t posted? Latest reply by Tamara799

how i can have kink for Listening booking? Latest reply by Tigran25