Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Tagny0

I’m so worried because since February 2023 everything was so wonderful but somehow since August, September, October, November and December 2023 has been even some weekends empty in the mean time paying, high speed internet, gas, electricity, water, cable!... Latest reply by Helen3

Hello - We had our first guest issue at our listing and I am getting increasingly frustrated with Airbnb's response. The guest had more people staying at our house than originally indicated and left the place a mess. Dirty dishes and pots and pans were... Latest reply by Bhumika

I have just spent half a day trying to book a house with you, you couldn't have been more difficult, endless emails, texts, codes, phone numbers, and you can't reply to any of them... Enough it's really not worth it you have take all the fun out.. Goodbye... Latest reply by Bhumika

Hi everyone Let's talk about discounts , a topic our Hosts have been discussing actively in our Community. Some Hosts use discounts when they're new to the platform, some offer them to attract more bookings during weekdays, or for special events in the... Latest reply by Lorina14

Hello, I was in the process of booking a house and was in contact to the host. My request had expired, so I needed to resubmit the request but when i went to resubmit it I could not? And now when I message the host all their messages say "This message has... Latest reply by Breanna

I am a Canadian host of property in Canada and Portugal. While in Portugal to do work on my house, airbnb will not allow me to log into my Canadian account. Same on this community forum. It has designated me European and now I have this new forum profile....

Someone with a very concerning recent review requested to stay at my newly listed place for new years, so I denied them. Now people from their same party keep requesting from different accounts for the exact same dates. What should I do? Does Airbnb punis... Latest reply by Javer2

Hi all, I received an enquiry for a 2 night booking but the guest wants to visit my place and see the house. This is a little strange to me because the photos are there and the review’s confirming the house to be true to the photos. Also I don’t live in ... Latest reply by Javer2

I will be staying in an AirBnb in Budapest for 5 days. The host reached out to me asking for my date of birth, passport number, and place of birth, among other personal information. JI don't think this information is necessary, especially passport photoc... Latest reply by Helen3

I have a guest whom I need to relocate. Any help much appreciated. marilyn Latest reply by Helen3