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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Inna22

Hi all! Not so long ago I started renting my apartment, everything was good, guests came and went happy (judging by the reviews). But recently something terrible happened! After another guest, when I came home, valuable things that were provided especiall... Latest reply by Munnu0

I have tenants that want to extend their stay for another 3 days and are wondering if they can waive the additional service and cleaning fees. I am okay with both if this is permissible. please advise Latest reply by Dave-and-Deb0

Fyi: Under Florida Statute 509.151, the crime of Defrauding an Innkeeper occurs when a person obtains food, lodging, or accommodations at any public food service establishment, hotel, motel, or temporary lodging establishment with the intent to defraud th... Latest reply by Jain32

My account was locked. How should I do? Latest reply by Dan18867

I just had a bad stay at an AirBnB in Portland, Oregon. Black mold and exposed pipes in the bathroom. No ice maker and no ice tray. No free parking. Overall, it would have been cheaper and better to stay at a mid-range hotel. Then the request from the ho... Latest reply by Helen744

Hi from the Midwest USA. I have a tenant who has been in my rent house since March. They are leaving this Friday. My contract says tenant pays for first service call and now they are getting ugly and fighting it. Have any of you had this happen? I don’t w... Latest reply by Sara7987

How often are renters being duped by a listing that is misrepresented, then protected by ABB? We have had nothing but great expieriences with ABB in the past, but this last attempt was a disaster! The unit we rented ended up being next to government housi... Latest reply by LaWanna0

South Croydon Sanderstead Latest reply by Paula

The guest stayed at my place for 3 days, but was supposed to stay for 8. Then he sent me a message saying that he wants to leave because he is very sensitive to insects and he saw a lot of bugs around the house and in the adjacent tavern used for entertai... Latest reply by Marko322

Hi all, Does anyone else feel absolutely petrified when getting the email saying a guest has written a review? The nerves that they may have written a negative review, or not scored you as highly as you'd liked? Or you're picked up on something you don't ... Latest reply by Hazel-Bank0