Support with your bookings

Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

HelloSeeking advice on how to raise the number of bookings on week days as I am a new host and looking to host international guests in my property. Please help Latest reply by Armando494

I know there have been other posts about this but I have a guest arriving on Saturday and would appreciate some advice. The 14 day booking was made using the non-refundable 10% discount which gave a total of £150 off the booking. The guest contacted me ... Latest reply by Armin246

I am posting in regards to an issue that I was previously unaware of, but after reading a multitude of posts, can see that it is fairly common (and certainly illegal). I received an Airbnb gift card last Christmas, and was having issues accessing my accou...

This listing is a fake host, he was illegally sub letting. If you book this property you won’t be able to check in as the locks have been changed!! And good luck getting your money back. Please share and warn others as air BnB won’t remove the listing?! ... Latest reply by Joelle43

As a host of a villa in a secure gated estate I need to send guest registration forms to guests a week before they check in - estate rules. How do I do this when the the Air bnb does not allow attachments of documents? Latest reply by Shelley159

I did not smoke in the property I walked away as stated in the rules, guess do not hang at the cameras that host can see so I walked away some steps away from the property now he is accusing me of smoking weed inside even thought I didn’t Latest reply by Alicia753

As a host always make the guest feel my hospitality 6 hours after they have arrived through the airbnb platform to see how their stay is (just like front desk at a hotel would do) .Having a clean home and booked calendar is a cake walk ; any one can d... Latest reply by James4510

Hi All, This experience is unimaginable, like I am dreaming! A guest that lodged in my house described it as being like a 5-star hotel and has virtually all the essential facilities of a 5-star hotel. Also ALL the guests that visited (except this one from... Latest reply by Darrel0

Hi Folks,Our first experience of an horrific fish cooking smell from a guest pervading the whole apartment.Does anyone have an Ozone machine, how long do they take to work and what capacity machine should I buy?Thanks Latest reply by Kim-And-Joel0

This is the thorn in my hosting side. The laundry side of things is the biggest struggle and causes rifts with the cleaners because they can't wait around for everything to dry (I have 9 beds in one of my properties). I've been using heavy blankets/quilts... Latest reply by Barbara3601