What hosts are saying

    Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Bhumika
    Hello community. I wanted to ask you about the reviews made by guests. How can Airbnb leave a 1-star review posted by a customer who has only had one trip and his profile was opened 2 weeks before I came to the apartment. Among all the 5-star reviews, the... Latest reply by Joan2709
    I had a guest stay with 10 people who left my property in an absolutely filthy condition. They damaged the walls, ruined the couch, and even used face towels to wipe themselves—completely unacceptable and unsanitary behavior.Due to being in the middle of ... Latest reply by Joan2709
    I’m reaching out to seek clarity regarding a recent experience I had with a guest review, and Airbnb’s decision not to remove it.A guest by the name of Desiree booked my suite and contacted me in advance to ask about parking a 20-foot U-Haul with a towed ... Latest reply by Hanni89