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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Jiana5

please be careful with Hossein, who makes every day, the same time, an inquiry, I approve the enquiry but Hossein let my approval expire, without a notice about what makes for him difficult to travel.He looks like kidding me. On the other hand, I have set... Latest reply by Digna10

It doesn’t happen often, but occasionally people take things. Usually it is something lovely and special that I like to have in the Airbnb apartment or in the garden, such as a crystal pitcher, a linen tea towel, a little garden art piece etc. Sometimes I... Latest reply by Huma0

Hope everyone is well. So we just had our first bear on the property and has been a frequent visitor to our front door. We have guests staying this weekend. Are there any Guidelines regarding this other than notifying the guests about the bear siting in t... Latest reply by Lorna170

Hello fellow airbnb hosts! I live in a tourist town, and my guests usually stay for a weekend/mini holiday to visit the attractions here in Wells, Somerset. With that in mind, should I make (not change) up their bed if they leave it unmade, while they're ... Latest reply by Leslie766

CLSF-00982147I have a house for extended stay guests. Each guest has a private suite and community areas are shared. One of my house rules states that "If any guest at the home reports that they feel the community areas are not clean, the host will have t... Latest reply by Catherine-Powell

Hi, just wondering. I had an enquiry if the guests could bring a dog and an extra guest. I said no to the dog but yes to the extra guest so pre- approved. The pre-approval has expired but I just wondered if the guests get an automatic reminder to book? I... Latest reply by Sudsrung0

Hello, I am overseas (7 hours ahead of my time zone). If anyone sends an inquiry (I have instant turned off for other reasons) after say 4 pm, I would not see the message until 7 or 8 hours later when I wake up in my current time zone. I want to setup a s... Latest reply by Pat271

How can I remove a guest that has become a nuisance? Latest reply by Kisty0

Do you think a good host in a [luxury] property should provide basic things like toilet paper, bin bags and possibly clothes washing powder (assuming machine is included). When I go to a hotel, I don’t expect to provide those things so why shouldn’t a hos... Latest reply by Ted307

How many agent interactions a month do you have by chat? by phone?How many are with self titled "Ambassadors" or "Agents" or "Case Managers" or the Elite "Trust and Safety"?Do you track all of it as backup? You are not going to love my post, so strap in. ... Latest reply by Huma0