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Hello everyone, You may have noticed that there is an option to mark responses as a Top Answer. We want to explain the purpose of “Top Answer”, why it is useful, and how to craft a fabulous response to help your fellow hosts. What are Top Answers ... Latest reply by Ayisha8

On the third day guests force me to pay 10,000THB because they are saying I have open their room. I told them I never open guest room with no allowed and I should have the key because I’m owned this place. I ask them how you can proof me who open your ro... Latest reply by Jaruwan-Mah0

How do I change or delete my profile picture? Latest reply by Joelle43

I've been on this platform for over 15 years. Many bookings, many great stays, but lately it has just gotten so out of hand with demanding hosts with insanely high standards. I'm a great guest. I treat the properties with care. I've never damaged anything... Latest reply by Stacy481

Hello all, I'd love your thoughts on the following situation, please. Thanks for reading to the end! A recent guest booked a 3-night stay at our studio. We live on site. On the first night, she and her husband arrived after midnight. I met them briefly, ... Latest reply by Jenny349

I have an upcoming guest that has a rating of 3 but no reviews. Can anyone make sense of this. I called and asked Airbnb support but they weren’t able to explain why. Latest reply by Alicia753

I've been mulling this over for awhile and I'm having a hard time forming anything concrete from the nebulous cloud of thoughts in my head, so apologies if this post comes off a bit discombobulated. In the olden days of vacation rentals, owners would bu... Latest reply by Janet1536

Hello, I've had this issue a few time now and Im wondering if theres something that be done or if anyone else has had this issue. I have had a few bookings that wanted early entry and I have been able to accomodate. I enter in a ealy check in time for the... Latest reply by Bhumika

Hi everyone. I am looking to rent my unit hourly say for 3 hours and more. Has anyone ever tired it and is it worth it ? I have rented for 4-5 hours before Latest reply by Helen3

When searching for available listings on the map, it would be most useful to have indicators showing north, south, east or west. Some countries, like Colombia, make extensive usage of cardinal directions and since I travel a lot to Colombia, knowing if th... Latest reply by Marie8425

Hi, I hope your day is going well. Why is my refund a little over $200 short of my initial payment when I cancelled within the 'full refund' period? Latest reply by Sea2505