Support with your bookings

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Hello, Seeking for help and advise on how peacefully we can separate with this long-term stay guest. Entire house for rent capacity of 6 but registered for one.She moved in with a dog in Jan thru March 31, 22 and at first it was going smooth and we were o... Latest reply by Cherie71

I have accrued travel credits thru friend referrals and as superhost. Where can I find my balance and the expiration dates for each? Thanks! Latest reply by Jules195

Had a bad stay, raised a case through resolution centre, host didn't respond, escalated to Airbnb and then nothing. Cannot contact them by phone and every attempt to message Airbnb has been ignored. Any advice appreciated how I move this forward or do I j... Latest reply by Summit-View0

About this spaceTHIS LISTING IS FOR PROOF ONLY, NO PHYSICAL PRESENCE POSSIBLE. For those who need proof of accommodation, travel etc. You cannot come and stay physically. You will receive a booking confirmation in your email (the proof). I will really app... Latest reply by Kia272

Hello! I am curious if there is an easy way to export a report that shows number of guests, per booked stay. The normal transaction report that you can download shows numbers of nights, but not number of guests. I'd like to find our average number of gues... Latest reply by Emiel1

When I opened my calendar for bookings (in early March, I think), smart pricing was suggesting prices much lower than the going rate during high tourist season. I switched to manual pricing on my two listings and thought everything was ok. I got one book... Latest reply by Little-Shiva0

Hi guys, I had a crazy guest book my room last minute. He made an instant booking at 2 pm, then turned up outside my house 30 minutes later without my knowledge, permission, or prior confirmation and disturbed my neighbours. He didn't read the listing de... Latest reply by Laura5425

What options do we hosts have when 4 consecutive team members pass you off to the next team member because they all say a bug is fixed when it's verifiably not, according to your own eyes while using your own devices and according to your friends' + famil... Latest reply by John1512

This evening I had a guest book our listing for the evening of 21st April.....8 days from now! Within 5 minutes of booking that night she contacted me and said, "I needed to actually book for the 22nd and 23rd but you are showing as unavailable, is the... Latest reply by John5097

My listing is for a private room and bath in my home (the master suite). I would like input from my peer hosts about how you would respond to a guest who: - complains about needing a lower nightly rate - has mail delivered without asking first, or even if... Latest reply by Laura5421